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Hair colorMy recent order of hair color affected my vision. I was unable to open my eyes due to the high fumes of solution during the rinsing of my hair. Not satisfied with harm that hair color ingredients may have. 13 de 16 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSonia - We’re truly sorry that you experienced a reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Since you’ve experienced a reaction that affected your vision, we have refunded you for this color and reached out to you with more details. On behalf of the eSalon Family, we wish you a quick recovery. |
FadingHappy with the quality of the product, however after two weeks it seems to fade, not as vibrant. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice coloringGreat product except it didn't go a shade lighter like it was supposed to. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not really what I was hoping forHmm well I had very blonde ends on my top layer and a light brown on my underneath, because I dyed the underneath black about a year ago with almost white blond on top and just let it grow out for about a year and then a few months ago got a ash brown dyed and let it fade so that I could dye it this time to make the roots, underneath and blonde spots, would all be the same color... I told all this to the colorist and told her anything that would go good with my skin and even out all of my hair as long as it wasn't a gold base was fine and I was open to other color choices. But medium blonde was chosen. I have to say that I'm not impressed with the way it turned out. It's very very golden up at the roots and almost a gray at the tips. But the underlayer is way darker now and doesn't blend at all. I'm left with 3 tone Hair, even after I called to make sure it would all come out Even and beautiful and they said it should not problem with the color and formula they chose. But the worst part is with my very pale blue eyes and pale skin I look so dull, this dye had way to many golden tones for me. My goal was just even toned long healthy hair and this dye made my hair feel even my dry(more then a salon dye or even a few brands that I have tried at home) and tanglesome, I sure hope a few coconut oil masks candidate fix that. Not sure if I will try again or not. Kinda disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMorgan - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
DisappointedNot what I expected nor would I do again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Didn't turn out like I hopedMaybe I did something wrong but my hair turned out more black which is fine but would have liked a little more violet. Oh well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
love it saves me hundreds of dollarsgreat product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Haircolor for Sensitive ScalpI was very pleased with the result of my eSalon Haircolor. I'm very sensitive to many boxed brands of haircolor & even salon mixed hair color sometimes; but when I tried my e-Salon haircolor, I did not have a reaction to it such as itching on my scalp, hairline, etc. The color was perfect (Medium Golden Brown) since it was dark enough to cover my roots & it also made my hair very shiny & soft. I will continue to use this same formulation I have now. I highly recommend eSalon vs. other brands & I'm really glad I tried it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love it. Perfect for me.It was exactly what I had in mind, Love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Second purchase, still happy!This was my second order from Esalon and I could not be happier. No change in the color but I did have to move up my auto ship order and they sent out the kit promptly. I received it 4 days later. All of this has been a wonderful experience and the color is perfect. Thank you to everyone involved in this whole process! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |