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Color Set
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67 649 Comentarios de clientes verificados |
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It's alrightI love the packaging. I especially liked the shampoo and the conditioner. I wasn't too impressed with the actual hair color. I think I can get better results with drugstore hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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A tweak here and thereMy first experience with esalon left me underwhelmed. I had chosen from their selection of colors and definitely didn't get the results I wanted. A few months later, I responded to an email. I gave specifics of what I didn't like about the color. I sent photos. And I agreed to give it one more try. I got rich color that didn't fade to a brassy, unnatural color, and it was truly formulated just for me. My color isn't found on the order chart - because it's mine. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorLove the color but still having trouble with my roots being a lot lighter. Help! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I like the colorThe color is perfect for me and stay longer than the other brand, but the small is strong. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom hair conditionerFair results for the hair color but it could be aliytle more 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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A wee bit too reddish/copperish.Not your fault, though. Maybe I should just stick with the medium brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My greys have to to a pink tone not what I expected! 😔With high hope of complete grey coverage my kids asked "Why did I color my white hair PINK" yes Pink.... With that said I am let down! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJohanna- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
ColorColor only stayed about a week and then my roots started showing gray 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristie- We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
Not interested at this moment...Thank you for reaching outNot interested 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not as decribedI wanted a lighter color but instead it was the same or even darker 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole - We are sorry to hear that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs. |