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Color Set
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67 649 Comentarios de clientes verificados |
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The RED/Blonde wasn't coveredIn a few weeks this washed out most of colour and the red/blonde still came out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
SuperSehr schöne Farbe kein geruch 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Farbe zu dunkelSonst sehr zu Frieden 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngelika W. - herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Meine FarbeSie deckt sehr gut und hält auch lange an. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngelika S. - vielen lieben Dank für dein Feedback! Wir freuen uns sehr darüber, dass du deine individuelle Haarfarbe liebst. Nichts macht uns glücklicher, als zu hören, dass wir deine Wunschfarbe erstellen konnten. Bitte halten Sie Ausschau nach einer weiteren E-Mail. |
I am getting used to the darker hue.There is less of the copper colour and more of the chestnut colour in this new mix. I am still getting used to it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Something Isn't Quite RightThough I love the color, there doesn't seem to be as much of it as there was before, so I find it difficult to saturate the areas that need a little more to tackle the stubborn grays. Thus, the grays at the hairline, particularly my temples, don't get the coverage they used to in previous applications. This has been happening for the last 3-4 applications. Also, I requested large gloves and got small in this last order, which barely fit my hand and made the application more difficult. This has been great option for me over the years, but, lately, the experience needs some improvement. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Undertone was wrong :(I specified I wanted an ashed out demi permanenr as this is what i traditionally do every three months. The undertone for the colour I got is very red/warm Incredibly disappointing I did not go with my regular colour as now I will have to get my colour corrected to achieve my previous level of ash. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Did not color my hair at allDid not accomplish change in my hair 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYulieth - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Great color so richThis hair color is so rich and shiny I LOVE IT! The only problem is it won’t cover my grays. This is my second try and I followed the instructions very closely. I am so dissapointed! I really like this company. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Easy, Cheap and Great QualityI was so IMPRESSED when I received my order in the mail. It was nicely packed with my name on the bottles and directions. My consultation with my stylist was great as well. She listened and help find something that I wanted. At first I thought the color she sugggested from my original hair color was not going to be much different but she was right. It was darker than my current hair and the first color I wanted would have been even darker. Thank you. My husband applied and the directions were right on point. I will definitely buy another in a couple months!! Thank you for saving me 150 dollars!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |