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Color Set
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67 649 Comentarios de clientes verificados |
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Horrible resultsFollowed directions that I received with my color Didn't cover gray. I called and complained they sent me a new batch, needless to say that didn't cover my grey either after washing my hair. So disappointed, I will pay over the counter prices and get the same if not better results! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSally - Thank you for your feedback. We apologize for the disappointing experience you had. We're always looking to improve our service and products, and truly value everything our clients say. We hope you consider using our services again. |
ExpectationThe product does not meet my expectation 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWaheeda - We’re sorry that you were unhappy with the color results after adjustments were made based on your feedback. Since the color did not turn out the way you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were not 100% satisfied with your experience. |
Something is happening with the formula?With the last application, my hair looks dry, gray hair is not covered. I followed the instructions step by step as usual. Then when I washed my hair, it feels sticky and the shampooing is not enough to clear it up. The conditioner is also very little. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We truly value your experience as a longstanding client and we apologize that your results were dry and sticky. We have made no changes to our color formula, but we changed our Personalized Instructions as of 2016, most notably your Rinse Through Your Ends step in your application, which you might be more familiar with as the former Shine and Rinse step. In this step, you take your leftover mixed color into the shower after the timer goes off, and massage it in all over until it feels creamy before you rinse. This will hydrate your hair and remove residue. We hope this information is helpful and our experts are always here to guide you through your application. |
Lots of compliments!I have used eSalon twice now and have been getting a lot of compliments on my hair color. Most don't know it is covering my grey. I asked for something that didn't color one solid color and got it. The color has multiple shades to it and looks natural. Thank you so much. 11 de 11 personas encontraron este comentario útil. ¿Y tú? |
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Covers my grey hair wellI like the coverage. I am now interested in increasing the moisture level. 8 de 8 personas encontraron este comentario útil. ¿Y tú? |
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Covers grey, no hot roots. Hair is so shiny!The color is perfect for me. I want my roots to be a rich brown, like the bottom of my hair. This color does it! No hot orange roots, which I always get with box color. And my hair is super shiny now. 7 de 7 personas encontraron este comentario útil. ¿Y tú? |
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The Best for covering grey hair.Great product, would recommend it very highly. Love it. 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colorMy custom color is absolutely PERFECT. It was easy to use because of the thorough directions. I haven't colored my hair myself in 36 years+. I was admittedly afraid I would create a huge mess. Not so! Thank you for the ease of use and quality product. 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Best DIY hair colorInstructions are simple and easy to follow, the scent is tolerable. It is a great DIY salon quality hair color for grey roots. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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A good adjustmentI really liked the color this time and it blended better with my last color. My hair lightens up so much after I color it's often hard to find something that works. So far so good. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |