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Color Set
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67 649 Comentarios de clientes verificados |
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Cheaper than the salonI like the color blend, but I still have stubborn grays that will not cover up. I don't like the smell, it's very strong. Needs a lot of ventilation, which I do not have. The timing is excellent, short and sweet. I love the shampoo and conditioner. It leaves my hair feeling soft any silky. I would recommend this to my friends but I would warn them of the ammonia smell. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It was so soThe color was ok. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Horrible Color!I was sent light brown mahogany when I was told it would be medium brown mahogany and it's a carrot top orange color. Ugg nIm returning product and don't understand now a professional color company can determine with only a photo the right mixture for my hair? Not worth the money. Go to a beauty supply store and buy a bottle of developer, a color and good conditioner and you'll be better off n 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We're sorry you did not feel comfortable trying our color. Our professional colorists carefully read the through your profile and view your photos before formulating an order. Upon reviewing your profile, we see that we have reached out to you with instructions on how to send your color back to us. Again we apologize that you were unhappy with the results you received. |
Hair colourHi hair colour this time was far too dark, almost black. Could I go back to the original colour I first had. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth - Your colorist has carefully reviewed your comments and adjusted your formulation based on your feedback. We hope this reformulation is better suited to your desired shade. |
Never AgainThis is the most horrendous hair treatment product I have ever used. The ammonia smell is absolutely overpowering. My partner always does my roots and colour and could hardly see as his eyes were streaming and the smell was overpowering for us both. Having persevered to do the whole head I washed with the shampoo and conditioner purchased but it was nearly impossible to wash out. It coated the hair with what I can only describe as a silicone, leaving my hair sticky and totally unmanageable for days after, even after many further washes and conditions. I will never use this product again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFiona - We apologize that you were unhappy with your experience. While ammonia has a strong smell, our experts believe it is a safer and more effective alternative than carcinogenic ingredients other companies use, and we do recommend clients apply in a well-ventilated area for comfort. Additionally upon reviewing your Personalized Instructions, we see that you needed to take the leftover mixture into the shower after your timing was complete and massage the mixture into your hair, rinsing only after the mixture felt creamy. This essential step would have removed color residue from your hair. We see that we have refunded you for your purchase, per our Satisfaction Guarantee, and we hope this information is helpful. |
Not very impressedThe initial colour was good but it really only lasted a couple of washes. The roots seem ok but the ends have gone very pale and dull looking very quickly. Think I will cancel my order and go back to shop bought colours. Good to have tried it, thanks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The color is still too darkI had to put off coloring my hair longer than usual, due to surgery. I used the 2 step color process. This color was far from what I wanted or expected, yet I got the exact same color, & did it correctly!! The roots are a dark brown, & the ends (bottle #2) turned my hair into a bright purple-ish Red!! I have 2 very different colors now! I'm not happy to say the least!! I've never had color issues from the salon I went to, & when a box color from walmart looks so much better than this coloring there's a big issue! June/July 2016 This color is better than it was the 1st time, however my hair is still too dark/deep (brown) I left it on longer to cover the gray, as suggested, but it came back in the same amount of time. Feb/March 2016 This color was much better than the 1st one from Dec/Jan. I'd like it to be a shade lighter, otherwise it's looks good. NO Copper colors for me! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRegina - We're truly sorry that you were unhappy with your experience. We have issued a refund, per our Satisfaction Guarantee, and will be reaching out to you shortly. |
EcstaticI'm so happy to have found a hair dye that actually covered my grays and looks exactly like my natural color. 8 de 8 personas encontraron este comentario útil. ¿Y tú? |
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Great color, great coverageI really liked the color, it looks very natural. It did a much better job of covering my roots and gray than other brands have. So glad I can still color at home without having to go back to the salon! 8 de 8 personas encontraron este comentario útil. ¿Y tú? |
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True colorCovers gray well and stays for weeks. 7 de 7 personas encontraron este comentario útil. ¿Y tú? |