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Love!Great Hair color! This is the third time I have used eSalon and it won't be the last! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My Go To ColorWasn't sure about this at first. But I wouldn't go back to the drugstore box again. Leaves hair in great condition and the color is perfect. Love that you can change it up whenever I want. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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okayColor didn't come out as rich as in past, didn't cover all my gray and faded after a couple of weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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color not rightColor lasts a good while but not right for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Need something brighter, like pic in sunglasses.Please make brighter, the last one was too dark and ashy. Makes my skin look too rudy if I get ash tone. See pic with sunglasses, that is more of the color I need. :) Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not happy this time😔Too dark. Roots are turning gray after a few weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy - We apologize that your results have not been meeting your expectations. We have added a free order credit to your account and your colorist will make the according adjustments to better tailor your formula to your color goals. We look forward to this next opportunity to delight you! |
Seems differentThis is my second time using and I'm not as happy this time as I was with the first. The colour seems different, even though it says it isn't. Colour seems much darker and I can't see any red in my hair this time at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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WORST COLOR I HAVE EVER PURCHASEDthe dye felt like tar, stained EVERYTHING, the one little wipe they include does nothing.........I had to let the stain wear off, nothing would remove it, tried alcohol, baby oil, nail polish remover (per the operator I called at ESalon).........I will NEVER buy this product again and would LOVE a refund. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelley - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Splotchy this time!Color came out very uneven with very dark splotches and areas where the color did not take. Not as happy as the first time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
love this product!!Thank you so much!! Received my kit and only did the roots per your instructions. Love the color!! I know my next kit will give me the light brown I want!! You have done an amazing job!!! Can't be happier!! 10 de 10 personas encontraron este comentario útil. ¿Y tú? |