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Color Set
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67 726 Comentarios de clientes verificados |
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Extreme Hair LossI’ve colored my hair all my life, but the last couple years only had highlights done twice and used a toner. I have never experienced hair loss like this immediately after coloring my hair. It’s devastating!!! Never again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSoozy - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Nice but I still have grey bleed throughMade my hair fuller and shiny. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Great productThis is my 2nd try at this product. My first try didn’t cover my roots (my fault I asked for a formula to light). They shipped me out a darker formula and it worked great! Very pleased with product and customer service! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the new colorThanks so much for reformulatting my custom color. I was nervous to try without seeing a sample, however I love the new color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loooove!!This color is AMAZING! You nailed it once again. Thank you so much! ❤️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not impressedThe color was a lot darker and less vibrant than what I chose and was looking for. It made my hair super dry ( way more than the otc color I typically use. ) I ran out of the end color and had to run the root color way lower than my root line and I still ran out of color. I ended up adding a little water to my head to stretch it out some. It was close. I know I have a lot more hair than most people, it usually takes my three boxes of otc dye to cover my head. But unfortunately with this I had no backup. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNia - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Didn’t get a good coverageI got my husband to help me cover all my roots. Unfortunately the coverage on my front greys didn’t occur very well & the coverage I did get didn’t last long. A disappointing result on this occasion. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Shazia! We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just contacted you to help you further. |
Awful3 color changes and my hair looks awful. I will be canceling my account. My roots are extra brassy red/orange and zero coverage. Absolutely disappointing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeslie - We truly appreciate your feedback and apologize for any disappointment. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Amazing!!Extremely happy with this beautiful color! My grays are stubborn, this product hid them well. I appreciate you.😊 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom color reviewQuality good. Condition of hair after process good. Color good. Gray coverage suboptimal root coverage in areas with high percentage gray. My hair is porous and color spreads to ends even when application limited to roots. Overall, pleased. Working on color adjustments. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |