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Long lasting, hair feels greatI can't often afford to go to the salon for my hair coloring, so I've been stuck using brand X products from the grocery store. Thank heavens I've found eSalon! Good product, easy to follow instructions and it doesn't wash out in a couple of weeks like the other brands I have used. Not to mention, great gray coverage. I'm tweeking the color a bit to get it more of the color I'm wanting, but otherwise, this is really good! Something else that I love, you can adjust the schedule that you're sent to product! How great is that!! UPDATE: I still love the product, but if you go in a different direction as to the color you want, I don't see a way to select something new. I've been trying to "tweek" the color now for the last couple of shipments, and I'm getting the same color, and it's not what I'm asking for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect ColorThe color turned out great, and was unique. It faded a little faster than I expected, even with color safe shampoo and conditioner, but it faded nicely and doesn't look dull. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Colour Hair ColourThis bottle didn't seem to take as well as the previous bottle and seems to be fading very quickly. I don't know if keeping it on my hair for longer would rectify this but I am a bit disappointed with this one. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMargaret - We apologize that your color did not stay as long as expected. We see that you contacted your colorist about this matter and we made adjustments that you love! We value your experience as a client, and we're glad we were able to match you with the right formula for you. |
Minimal coverageI colored my hair June 29th and it's now July 17 less than 3 weeks since I colored and my grey hair is already showing to the point where I need to re color. With my normal hair color I can go 4 maybe 5 weeks without having to re color. I would definitely not purchase this again. Especially since the price jumps from $10 to $20 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
Too dark too brassyIt's too dark and still too brassy. I can't see the golden in it. I'd rather have a medium brown, much more golden with a hint of copper. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarcy - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Very disappointed with this product. I will NOT use it againPlease cancel this account. I will not use this product again!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Please lightenThe color was much too dark brown. My hair is lighter brown with natural copper highlights and salon blonde highlights. Please make the brown lighter and increase the copper some or add dark blonde. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - Thank you for your feedback. We see that you contacted your colorist and we adjusted your color for you. Upon reviewing your account, we're glad to see you enjoyed the results of the changes we made! |
Good quality dye, hate the colorThe dye itself is great- it does not damage your hair and the kit is a good deal. But the color did not meet my expectations and looks HORRIBLE on me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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HIGHLY RECOMMEND FOR COLOR TREATED HAIR!I've been using eSalon color for a few years now. The very first time I used it I was amazed at the feel of my hair after rinsing out the color. With all previous color products, my hair ALWAYS felt like wet matted yarn after coloring & I needed tons of conditioner before I could get a comb through it. But not so with eSalon. My hair actually felt like normal hair even before I used the conditioner. That was a most impressive first for me. I have made a few shade changes and adjusted the timing of shipments, always with ease & friendly service. I'm sticking with eSalon color & I highly recommend it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectPerfect color!! Love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |