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Color Set
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67 649 Comentarios de clientes verificados |
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Too expensiveI was pleased . However, this product is not working me for any longer. I have tried to cancel this order twice now and it won’t stop shipping. There is no easy way out to canceling this product. Beware. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJackie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DéçuJe trouve ma couleur trop noir , j'ai hésité à la faire, et je l'ai faite aujourd'hui 11/11 ,est arrivé ce que je pensais je suis noir, je voulais un beau marron mais je trouve pas de marron!! Mais quand j'ai vue chatain foncé je me doutais un peu du résultat 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise B. - Merci pour votre commentaire. Nous sommes vraiment désolés que votre coloration soit plus foncée que ce que vous espériez. Nos Experts Coloristes vont revenir vers vous par email afin de vous aider et remédier à cette situation. Veuillez vérifier vos emails pour les prochaines étapes. |
Disappointed in resultsThe mixture seemed thicker than usual and seemed to leave an unnatural texture to my hair. My hair did not have a nice shine to it. Seemed somewhat dull. I'm not sure if you have changed your formula but I wasn't satisfied with the results. I followed the instructions but the color is not what I expected even after shampooing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not itNot the color I want . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Great experienceI coloured my hair for the first time alone and I'm really satisfied with the experience with eSalon :) I was afraid I won't like the change in me, so I decided to go highlighting my hair instead of a full coverage. I've done quite heavy highlight on about 70% of my hair and the result is amazing! I'm really happy with it 7 de 7 personas encontraron este comentario útil. ¿Y tú? |
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AmazingEsalon has been amazing from the start, glad I found you! My hair specialist has also made sure that it was adjusted to my needs. I love the color, the quality of the products and the support. 4 de 5 personas encontraron este comentario útil. ¿Y tú? |
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love it!!i'm in love..... love how it gets delivered right to my door. Cant wait to share your products with my girlfriends 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Sanft und umwerfendIch hatte noch nie ein so sanftes Farberlebnis wie dieses. Erst im Nachhinein war mir aufgefallen, dass meine Kopfhaut keinerlei Zwicken oder ähnliches von sich gab. Die ganze Farbprozedur lief super, die Produkte sind topp! Die persönliche Nuance ist der Hammer, der Farbton sieht sehr natürlich aus und passt sich meinem Teint an. Ich bin begeistert 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not worth it!Not sure how there’s so many great reviews. I was pleasantly surprised with the presentation of the box and everything they sent however considering i colored my hair on 10/6 and today is 11/10 that’s not good. $4 revlon lasts longer and did a better job. Maybe because I’m a redhead but I don’t think that’s the case. This coloring made my hair multiple colors. I was grateful I did it right before Halloween. They sent a “root” color and a rest of the hair color. These colors looked like night and day they were so different. So in general, not for redheads! Too expensive and only lasts 3 weeks if that. I wasn’t planning on giving a review but I would’ve liked to have known this before purchasing so here I am. So today I’m trying the second box because I forgot to cancel autoship. I am hopeful that since I don’t have a “root” color that it won’t look as bad this time. Unless a miracle happens with this color job (highly doubtful) I will never purchase esalon again. Too bad too as I like small businesses and their presentation. Really wish I could upload my pictures. Almost looked like a clown. Maybe that’s why?! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHolly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Poil de carotteJ’avais mis 2 étoiles mais je mets 4 car ils m’ont remboursé du fait de mon insatisfaction. C’est vraiment professionnel de leur part car j’ai rien demandé, je m’en prenais qu’à moi-même. La couleur ne m’a pas brûlé. J’aime le packaging et les accessoires. Mais la couleur est horrible ! Je suis poil de carotte et j’ai maintenant les cheveux plus foncé que ma teinte naturelle !! Je regrette de ne pas avoir pris le plus blond possible en numéro !! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |