67 658 Comentarios de clientes verificados |
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Hair colorThe color was a little too dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGloria - We see your colorist reviewed your comments and adjusted you formulation to a lighter shade. We hope this reformulation better suits your needs and hope to hear more of your feedback soon. |
I didn't place this order but it arrived I got charged and I won't ever use it,I got charged for auto delivery but I has turned off auto delivery after my first purchase now this arrived and I've been charged for something I don't want, I didn't like the color the first time, I'm not using it again especially at that price . so now what do I do I'm just stuck with a product I don't want or like and got charged for it. Do not send me any more products 2 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - We are truly sorry you were unhappy with your color as well as for any confusion, as we value your experience as a client. We see that your first order included an optional discounted service, and because we had not heard back from the reminder email we sent ahead of time, we prepared your order for you. Upon reviewing your account, we see that your service has been turned off and you returned your order for a refund. Again, we apologize that you were unhappy with your experience. |
The color is too darkOk, color too dark 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My colorist can't tell the difference!I use the custom color to help bridge between my salon visits due to a. TIme b. Cost and c. The product is FAR superior to drug store products. I appreciated the tweaks with the colorist to get it perfect, that it comes to my door and I have it when i need it, that I have enough for my thick hair, and everyone comments on how nice my color is! I have been using the product for Well over a year now and recommend it to everyone! 165 de 171 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrenda- We're thrilled to hear that you're enjoying your Custom Blended Hair Color. We look forward to our next opportunity to delight you! |
The color is professional gradeMy colorist helped me refine my color choice and of course, she was right. I couldn't be happier with the outcome each time I have re-colored my hair. Thanks ESalon for making a truly great product! 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Third Time's a CharmThanks for tweaking my color. It is perfect now. 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Terrific productThe color is perfect and did exactly what I needed. My hair is healthy and shiny. The website is so easy to use. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Yes!!!You guys nailed it second go round. Thank you for your quality product and great customer service. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itThank you this is a great colour, I always try different ones but this looks great. I wanted a new look for my birthday on Friday and I have just completed it. You are great E-Salon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I actually look forward to coloring my hair now!!I had the painful realization that my natural color wasn't my beautiful red anymore, I've never dyed my hair and didn't like the idea of it. I tried store brands and even some salon outlet brands, I couldn't get the color I wanted and the coverage I needed. I experimented with the color a bit with eSalon. I even spoke to a customer service rep who listened to the trouble I was having and really offered exceptional advice. With her help I have the perfect color and maintenance system. I can't wait for the mail man to show up!!! The only drawback is that the smell can be a bit strong. But it's well worth the trade off. I am in love with my color and eSalon!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |