67 658 Comentarios de clientes verificados |
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Didn't cover my grey/white rootsMy color was to be a light auburn, my white new growth (roots) came out pink. I left the color on for the reccomeded amout of time. I'm not new at coloring my hair, I've been doing it for about 30 yrs now. Frankly, I got better results from the open market of Schwarzkopf. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We apologize that you were disappointed by the gray coverage of your hair color order. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Just the color I wantedThis color is thr darkest shade of brown I have found. And it is sent to me every 5 week . just great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I like the color.I can't tell the difference from the salon to this other than the price. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the Color; Gray Coverage Staying Power Needs WorkI absolutely love the adjusted color, it's exactly what I was aiming for. However, I've found that even when using my Aveda color care/color stay shampoo and conditioner and limiting my washes to once every 3 days, my grays show back up within two weeks or less. It's like the color just falls right off of them. Any advice you can give or adjustments you can make would be great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Pretty GoodI like the color, but am a little disappointed in the gray coverage. I am pleased that my request to lighten up the color did work well. I am hoping to go one shade lighter and then evaluate for a final decision. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wonderful colorIs there a blue/black color I can request? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love the color but ..The color is amazing but it doesn't cover my grays very well. The E-salon is awesome because they will be sending me a complementary reformulation. I cant wait to see if it covers my stubborn gray. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - We’re sorry that your hair color did not provide the gray coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
Last hair colorI have loved all my other colors just this last one was way to dark and I change nothing with my order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We apologize that your recent formulation came out darker than you expected. We'd love to send you a reformulated shade to better suit your needs, so we have added a non-expiring complimentary hair color credit to your account. This credit will automatically apply to your next color order. We look forward to adjusting your shade and hope to hear more of your feedback in the future. |
Matches my Hair Color Perfectly!It's me, only better! This hair color custom made for me, matches the shade of my natural hair color. It restores the shine and vibrancy that it often lacks as the years pass. It also masks the sneaky grays that creep up. I've never tried anything that comes close to comparing and I get so many compliments on my hair!!!! THANK YOU ESALON!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great coverage, gorgeous colorI was very impressed with the coverage of this color. I have tried all kinds of home color, even some more expensive brands but this one is the closest to salon quality without the price. I am excited to continue using this product. The color was spot on, too! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |