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Color Set
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67 709 Comentarios de clientes verificados |
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Way too darkThis came out nothing like the color swatch picture. Really hard for redheads to find a shade, I have golden strawberry blonde naturally and wanted a little more vibrant red. I'm now a brunette with a garnish red tint. So disappointed. Why do reds have to be classified into a blonde or brunette category? That should have been my first clue. Wont be ordering again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAriel - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Good Color but Terrible SmellGreat gray coverage. Color was what I was looking for. Directions were easy to follow. My hair is shiny and looks good. The chemical odor was so bad though. I couldn’t take the smell even with a window open. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannon - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Wanted Brown, got redI was happy that my grave routes were covered. But my hair is Brown with red undertones. Now it is red with Brown undertones. Thankfully, I have not been out in public often due to the virus. It did Make my hair very soft and conditioned. I will say you can tell where my Gray roots were and it did not blend the new colors at all. Ifeel like i have two lines on other side of my head. It probably would have been a great deal happier if I used the root color on my whole head instead of the color which contained no brown. Low cost, grey was gone, wong color. They even changed color based On a photo I sent which I thought was a great touch but it still turned out the wrong color. If there is an option to actually speak to a person that may help. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnne Marie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
MehIt covered my grey and my roots, but had an orange tint that explicitly said I wanted no part of. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMegan - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
CouleurLa couleur ne correspond pas du tout à ce que je souhaitais. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichele N. - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
Color was alll wrongI ordered what I thought was a medium blonde. The color was too dark. It has faded to a brassy red blonde. It looks terrible. The roots are white and the girl that cuts my hair said it was a "mess". It has dried out the ends and they are splitting. She cut about 2 inches off the length. She said she would have to strip the color before she could get a color that would work. I know this will further damage my hair. I need help. I have not cancelled the order just put date off. HELP!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharron- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Don’t order if you are in CanadaThe company ships from California, so after a month I’m still waiting for the first shipment and they are about to charge me for the next one. It costs money to cancel and it’s not easy to do. Their website tries to trick you into continuing. Don’t make the mistake I did. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Bad communication to staffI have sent 2 emails to you to cancel my order only to get an email today that my order has shipped. I do not want a temporary color, which you are sending me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarolyn-We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Keine Lieferung erhaltenUnglaublich, Lieferung nicht angekommen jetzt Klarna Rechnung 100€ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGudrun G. - Vielen Dank für Ihr Feedback. Ich bedauere sehr, dass Ihre Bestellung spät bei Ihnen eingetroffen ist. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Thank goodness it’s quarantine.I dyed my hair last night. When drying it looked like I had faded pink highlights. Went into different lighting and it looked much better. This morning, I find some of the color has faded a bit, but am catching the red tones. It makes my hair color look fake. I applied according to the instructions, but still see grey. I was so excited to dye my hair at home with salon quality products since our salons are still closed here in WA. Guess I will try elsewhere. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |