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Color Set
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67 658 Comentarios de clientes verificados |
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Naturally beautifulAfter roughly 20 years of coloring my hair, my husband says,"that is the best, most natural looking color you have ever used! I LOVE it!" The gray coverage is WONDERFUL! And the color was spectacular! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved my ColorI used my Custom Hair Color kit today and I am in awe as to how easy it was for me to do. I absolutely love the color you came up with. It is my new color and I will be spreading the word about eSalon products!!! Thanks Lynda B 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorEven if it was darker, I still fell in love with the color. The red tint makes it pop!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best Color EverI was already impressed with not only the product but the company. Now that they reviewed my comments and adjusted my color I am even more impressed. In only 2 tries they got the color I have been trying to get for a very long time. It would/has cost me a lot of money trying to get this color myself or doing so through a salon. Now I have it and can do it myself at my convenience and save a lot of money. Thank you eSalon!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice colorLove the convenience. Such a nice color that is mixed for me. Only drawback is my grey by my sideburn area doesn't seem to last covered long enough. The rest of the hair keeps a beautiful color for weeks after my grey pops out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very disappointing!!!!!!!This colored my hair orange How disappointing. It was a mess. Then I added the mask and this was a total ugly mess. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Base color is too brassy stillI have been trying to work with eSalon to get them to help me. They seem responsive to a point, but when I continue to struggle with the issue after many attempts, I thought they could tell me, "Well, try this instead." They did suggest Tinted Love, but still it doesn't subdue it enough. I thought, well, maybe I request two colors, to use one as a highlight to mute the brassiness, and no none read my request. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAudrey - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Awful fake looking, brassy color.Complained and got new color but have not used 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - We apologize that your hair color turned out lighter and brassier than you expected. Per our Satisfaction Guarantee, we see your colorist worked with you and we sent you a complimentary reformulated color to help you achieve your desired result. We apologize you were unhappy with your results and hope you found time to try the new color that we provided you. |
It's the most deceivingIt's not what I expected just like some other it doesn't last. I'm disappointed, one week later I see grays, while it promise to last longer than a week. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheila M. - We apologize that you were disappointed by the gray coverage of your hair color order. We have reviewed your account and see that we attempted to work with you to create a complementary reformulation. We received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Too brownI would prefer to have more of a medium auburn color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |