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Color Set
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67 658 Comentarios de clientes verificados |
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Change of colorNot to say i did not like it but definite would like to stick to the old color i had originally, the color i received made my hair looked washed out. Kinda (bla) the color is not good for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNaria - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
My color was suppose to be dark Brown mahogany red with red gloss my hair color.My hair color is now black that's what it looks like no mahogany red in it at all ?So what or how am I to do now any help as soon as I can get it would be nice please let me know what it is I'm to do thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShanna - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Color came out so bad!I got medium blonde (asked for ash to tone down brass) Had a bad feeling about using it, should have paid attention! The color is nothing like a natural color! muddy red orange brown. Followed directions to the letter. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJackie - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not the color I asked forThis color is brown and dull, nothjng coppery blonde about it! Also I asked my order to be changed to dark brown months ago, even uploaded photo explaining what I wanted. It seems like no one listened or bothered with it. I just wasted $30 on something I can't use.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNadia - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Great coverage! Just need to tweek the colorThe overall experience was great! Great price, great grey coverage. Just the Auburn color is hard to get right. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color!Easy to use, great color and very convenient ordering system. You can customize your color and change your ordering schedule at any time. If you have ever applied store-bought color this is just the same, but with better results! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!I am very happy with my experience with eSalon. My hair colorist recommended a slight change in the color and I am very happy that I took her advice. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Really goodBrilliant colour and coverage 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Does not fade.Color does not fade!!!!!! Love it!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Many complimentsReceived so many compliments,even from my husband! So easy to use,The directions were clear and simple. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |