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Color Set
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67 669 Comentarios de clientes verificados |
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Too dryMy hope was that this product would be less drying but it was more drying. They did match the color I wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Need deeper, richer colorThis worked better than any product I've tried but the color should be deeper. The gray around my edges started returning within a week. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a deeper color that will deliver the gray coverage you’re looking for. |
yuckdid not like at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon - We apologize that you were disappointed with your hair color order. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
not as good as I wantedI would have like for it to be a little light and more red but it did cover most of gray. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
ColourI had a bad allergic reaction after using your product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Since you’ve experienced an allergic reaction, we have refunded you for this color and reached out to you with more details. On behalf of the eSalon Family, we wish you a quick recovery. |
esalon hair dyeI really like the product cause most drugstore products never get the color I want or it will never change my hair color. I would recommend this product to anyone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I am very excited with eSalon!The instructions, the products and the results are all top rate professional. I feel like I just stepped out of the salon -- $200+ richer! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorLoved the price too 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved itI love my custom hair color. The instructions were so clear. The color is lasting well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The best color everI get great coverage and the result is so natural. I was used to coloring my hair and having people notice that I had...e-Salon makes the change fresh without being obvious that I just colored my hair. And iys so gentle. No more watery eyes 0 de 0 personas encontraron este comentario útil. ¿Y tú? |