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Color Set
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67 669 Comentarios de clientes verificados |
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Gave it away!My 16 year old recently dyed her gorgeous brunette head a fetching shade of aqua blue ... Last crazy days of being 16! Unfortunately for her new do, her workplace doesn't allow their employees to drastically alter their appearance so she quickly decided (2days later) that she needed to go back so I gave her a beauty treatment with my package from ecolor. A mother makes certain sacrifices for her daughter! The color (my color) was fantastic on her... Coverage great, tones beautiful . Now I'm in desperate need of my next shipment !!! Thank you ecolor for letting me see how pretty my hair color is as I look at it on her head everyday❤️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color, great instructions and tips!I really enjoyed the color I selected. It applied easily to my roots, and following the advice of my stylist, I quickly and briefly scrubbed the color through my lightened ends to blend the colors nicely just before I rinsed it out in the shower. The one small negative (for me) is that I've been using the color safe shampoo and conditioner with this color, but it's still fading a bit quicker than other demi-permanent colors I've used; I think that has more to do with it being summer and time at the beach/pool is not helpful, so I don't particularly fault the color itself. Just note: if you really want to get a lot of longevity out of your non-permanent color (this is true for all non-permanent color), you have to take some protective measures before exposing to the sun and chlorinated water. If, like me, you do not take protective measures, you might want to bump up your auto-ship date a week or two. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love this option of hair color!My colorists adjusted my color just as I asked. This time the color was not as dark which is exactly what I wanted. However, I did find that the grays were left a bit brassy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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This color worked for me and saved me so much moneyThe first color was too much mahogany, but this color is perfect, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not impressedI've been using your hair color for some time, but I don't think it's any better than the store bought varieties. It doesn't last any longer or work any better in my opinion. It is more expensive & more time consuming to apply though, so I'll probably go back to just the store bought brands. 3 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonica - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Your product sucksYou are not able to cancel in your web site as easy as you lead people to believe 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandy - We're sorry to hear that you were disappointed by your experience with our Made For Your custom color. Whenever you place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. This just explains that you can pause, modify or turn off the service at any time through your account or by giving us a call. We see that you were able to get in contact with a representative who canceled your service. We apologize for any confusion. |
Mess in the box.I was disappointed. When I opened the box the hair color as leaking. I was extremely worried about using it but had no choice. All worked out in the end. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We are sorry to hear that your order arrived damaged. We don't recommend using any hair color that arrives damaged. We will happily send you a new order at no extra charge. We have reached out to you to discuss your free hair color order. |
Not what I had in mindHad too much of a red tone for me. Not what I was expecting 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We’re sorry to hear that the results of your formulation turned out too red. We’d love to remedy this by sending you a complimentary reformulation with reduced red tones, so we have credited your account with one free color order. We've contacted you with with instructions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope you consider using our service again in the future. |
It seemed very darkThe first couple if times this dye really worked and then the third time it was pretty much black.. Not sure what happened.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Won't use againDon't like color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We are sorry to hear that you were unhappy with your results. Based on your profile, we see your most recent order was cancelled and refunded. Again, we apologize that you were unhappy with your experience. |