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Color Set
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67 669 Comentarios de clientes verificados |
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Packaging sucks, not what it used to be.Product was thrown into generic brown box that was too big resulting in product being loose in box. Handwritten address label that made me think someone else got my package, opened it and reboxed it to send to me. I loved the product in the past, wanted to try it again but am rethinking my choice. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanell - We truly apologize that your order arrived in a generic, unmarked box. To ensure this doesn't happen again to you, or any of our clients, we've reached out to you to discuss your experience. We look forward to speaking with you and hope to resolve this soon. |
Hair colorDoesnt cover grey very well, but found I had to leave it on longer than instructions, that seemed to work 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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They did not have my color. They only refunded the purchase, not the S&H.cannot write a review until I know that my account was turned off and the amount was refunded for the auto refill which I did not order. 8/18/2016 4:28pm 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Matched color way offI am canceling my plan because the custom hair color received was no way near the actual color specified. The end result was way darker than expected and than the existing color I had. I much rather buy over the counter hair color, since the color described on the box is more actual to hair result. I am trying to cancel my plan, but this site does not make it straight forward to cancel subscription. I will be calling customer service tomorrow to see if I can cancel subscription. I just hope they do not make me wait a long time on the phone for someone to help me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - We’re sorry that your color formulation came out darker than you were expecting. Since you were unhappy with your results, we have refunded you for your color, per our Satisfaction Guarantee. We would love to discuss how we can improve your eSalon experience, so we will be reaching out to you shortly to assist you further. |
First time userI love the color! So far so good! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom Hair ColorI have had many compliments since using this product for the first time. Would and have recommended it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Looks so natural.This is really easy to use and doesn't stink. Everyone says the color looks so natural, even my hairstylist. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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love the resultsmy first hair color application was great, love the results! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!I am a natural redhead, and as I started turning gray I have had trouble finding the right color for my hair. I love the ESalon color (we had to tweak it to get it just right, but now it is perfect), and the multi-dimensional results I am getting. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The Best!!!!It's the best at home haircolor that I've ever used. It was great at covering that unruly gray hair. A Must Try!!!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |