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Color Set
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67 649 Comentarios de clientes verificados |
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Great!Matched my color perfectly-- hid my gray and worked seamlessly to cover roots. Not sure what the difference was between this formulation and the last, but it actually did not fade! It still looks great! 9 de 11 personas encontraron este comentario útil. ¿Y tú? |
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I LOVE IT!!!I was a bit skeptical when I ordered this kit, flashbacks to the in store prepackaged hair color kits that can damage hair. I am so happy that I went ahead and ordered this kit. Very easy to follow instructions and everything included in the kit. I still have a few very stubborn grey areas, so next time I’ll play a little closer attention to those areas. However, my hair feels and looks great! Thank you for developing this kit!!!!! ❤️ 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Not the Intended ShadeI picked my new color off of the chart opting for the Darkest Brown in hopes to just had a little red/copper to my color however with how much it lightened it’s as if I select the Dark Brown in the same red/copper tone. Definitely lightened way more than I wanted. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
BewareThis company takes money out of your account after buying only one colour and after telling them I only want to try one colour 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda P. - Thank you for reaching out! I am really sorry for the confusion. There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that you have 20% off on every color set. However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
BEST COLOUR I HAVE EVER HADI chose the Soft Black (intense pearl) and used it a couple of weeks ago. I will always use E-salon from now on, the colour is absolutely perfect and the softness of my hair is immense, its never been in this condition after colouring for so long Because my hair is fine, it gets greasy quickly and so needs washing everyday. the colour has not faded or anything, its still beautiful and silky soft like its only just been coloured and had an expensive treatment at a hair salon. Cannot recommend E-salon highly enough 8 de 9 personas encontraron este comentario útil. ¿Y tú? |
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Perfect Color EVERYTIME!I have been using eSalon for years. Each time the color is exactly the same as before. There are no color lines when I cover my gray, and often get compliments on the natural color of my hair. I love using eSalon! 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
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PerfectEverything I need :) 4 de 7 personas encontraron este comentario útil. ¿Y tú? |
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Not correctI have virgin hair, 25% grey but it seemed the old info from my order over 2 years ago was used. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNedia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |
Mehr erhofftIch kann keine Verbesserung gegenüber meiner vorherigen Farbe aus der Drogerie feststellen. Ich habe mir durch die Werbung mehr versprochen, Grauabdeckung nicht intensiver als durch meine vorherige Farbe. Mir fehlt auch der Glanz in den Haaren. Meine Haare hängen einfach nur runter und lassen sich nicht wie gewohnt frisieren 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatrin F. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
So SLOW!!!!Shipping takes FOREVER! They will ship faster IF you PAY additional $5, and it isn’t that much faster. I tried it. That is crazy and too expensive for what should be much better customer service. You want to KEEP customers? Ship within 24 hours! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPeg - We appreciate your patience with our shipping times. Our orders do have a 1-3 day processing time from the order date, which includes formulating and crafting your custom color. We currently ship from Los Angeles, so our shipping time is approximately 4-6 business days. Occasionally, this shipping window can vary depending on holidays and other unexpected delivery delays from the carrier. |