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Color Set
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67 669 Comentarios de clientes verificados |
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It messed my hair up.I waited 24 after a wash to dye my hair right? So I dyed my hair expecting it to work and look good. No, it made this oil in my hair that would not wash out no matter what. It even dried my hair out at the same time. I am very disappointed and never want to use this on my hair ever again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosArianna - We’re sorry that your hair felt greasy after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Easy to use color not quite right yetThe color takes on a brassy tone. I was hoping for a 'nordic' whitish beige color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJutta- We apologize that your hair color turned out brassier than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
I am allergic to one of your products...probably the haircolorI did a patch test before using your product and that was fine..so I applied the color .My color was very nice but my scalp became very itchy after a few hours . ...The itchy scalp continued until I took an antihistamine 2 days later . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDoris - We’re truly sorry to hear that you were unhappy with your color and experienced an allergic reaction that could have been caused by our product. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. When you initially informed us of your reaction and dissatisfaction regarding your color, we stopped your subscription. Again, we apologize that you were unhappy with your experience. |
GreatI love it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorThe color is perfect for me and there is very little fading which is a big problem with other products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom Hair ColorLOVED the way my hair color turned out. They definitely did a great job with matching up what would compliment my current hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Happy with hair colorSo far I am happy with this hair color that was made for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect matchThe eSalon colorist tweaked the formula, and now my hair color has a more natural look to it. I'm pleased with the results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productGood coverage and doesn't fade 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best Hair colorGreat match, great color, quality 0 de 0 personas encontraron este comentario útil. ¿Y tú? |