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Weirdest hair productI was excited to try esalon after seeing so many wonderful reviews, but sadly I was left disappointed and annoyed. When the parcel arrived it was beautifully packaged, the gloves ripped on me and this obviously caused problems, then as I have extremely thick and long hair there wasn’t enough shampoo and conditioner included. Since I had explained this when filling out all the hair questions I was disappointed. The dying process was simple and easy but the brush provided was cheap and nasty and the bristles were too hard on my head so I ended up using my own. Then when it came to finishing off I rinsed my hair as advised and towel dried it as much as I could but then I could not for the life of me get a brush though my hair, so drying and styling took a couple of hours. I was happy with the colour, but over a few days my hair was extremely difficult to unknot and style, my hair felt dried and my ends were really bad that I had to goto a hairdressers to have a minimum of five inches cut off because the dye had absolutely killed my ends! The products are strong smelling and not easy to remove from skin even with a stain remover cloth included and barrier protection! Overall I won’t be ordering from e salon again, really really disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Lily! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Pas du tout la couleur voulueJe voulais éclaircir ma couleur et me voilà plus proche du châtain que du blond doré. Extrêmement déçue. Il faut revoir cela ou sinon annuler mon abonnement 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel V. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que votre coloration soit plus foncée que ce que vous espériez. Nous allons revenir vers vous par email afin de vous aider et remédier à cette situation. Veuillez vérifier vos emails pour les prochaines étapes. |
Not Impressed...Mahogany is a reddish-brown color. Generally, a blend of red, brown, and amber. I am aware many shades can be formulated, but this was not even close! The product went on easily. As it developed, it looked very dark, however, when finished, I could not see any red. In addition, it barely covered my gray roots, and yes, I did follow the directions explicitly. Since I just used the product, I have not had the opportunity to use the additional products that I purchased. I will return at a later date to give an additional review. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWendy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Excellent starter packWith very little experience doing it myself this is a great set to start with. Very clear simple instructions and I was very pleased with the results with no stains left afterwards. It covered my light greying very well. Very difficult to justify the salon prices. My hair is in great condition afterwards 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Great salon worthy productThis colour was much better than I expected. My hair looked and felt beautiful. Really soft and a beautiful colour 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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A love letter to eSalonI am blown away. You absolutely nailed my color (on the first go!). I look like me, but more polished. Hair color is revived, no white hairs sticking out. I have had bad experiences with dying my hair at home using box dye or some thing I picked up from Sally’s, but the instructions and quality of this product were perfect. This is an incredible service. You’ve got a fan for life :) 4 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Love itThe color blending perfectly 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Lasting colourDemi permanent colour has covered all my Grey's and is lasting well I have had compliments on the colour and where I got the colour from 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Super!Ich gestehe, ich war skeptisch, aber jetzt bin ich sehr begeistert. Es passt alles, Wahnsinn, wie man die Farbe so hinbekommt! Einfach nur Klasse! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love my colorMy colorist is great love the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |