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Good serviceI love that they can make your color and be able to adjust it as needed. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Schnell wieder ausgewaschen, keine gute grauabdeckungDas Outfit war super, sehr nett verpackt, und auch die Anleitung war verständlich und gut erklärt. Man kann gar nichts falsch machen. Meine Haare fühlten sich nach der Farbe nicht so toll an, aber das ist sonst auch so. Leider sah man meinen Ansatz und auch die grauen Haare nach 3 Haarwäschen wieder durch. Das ist Schade für den ganzen Aufwand. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDorothe R. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
CouleurJe la trouve beaucoup trop foncée 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherine - Nous sommes désolés que vous ne soyez pas satisfaite de votre coloration. L’un des bénéfices uniques de notre service est la possibilité de modifier votre formulation selon votre expérience. Nous sommes là pour vous aider pour votre prochaine coloration, nous allons vous envoyer un email pour vous assister davantage. |
ColorVery disappointed in color. Instead of a medium ash blonde it had way too much red in it. Will not use again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHarriet - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |
Doesnt cover greyEvery time I get this I tell them it needs to cover grey and I follow the instructions. Every time, as soon as I wash off the dye, you can see the greys right off. It is very disappointing. You can tell i dye my hair because it doesn't cover the grey roots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnette - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I love it ❤️It looks exactly as I wanted! Thanks again😊 ! 10 de 10 personas encontraron este comentario útil. ¿Y tú? |
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Ma 1ère fois avec eSalonJ'ai oser sortir de ma zone de confort et je ne regrette pas. Commande reçue rapidement avec des conseils d'applications pas à pas J'avais peur de me lancer mais c'est très facile, couleur personnalisée parfaite . S'applique bien, ne coule pas, ne tâche pas la peau...la couleur est uniforme avec de jolis reflets. Mes cheveux sont doux et brillants je suis très satisfaite. Merci 😊 🙏 9 de 9 personas encontraron este comentario útil. ¿Y tú? |
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Amazing ColorI am so Happy with E salon right now they got my color perfect! I worked with their specialist and we got it in the third try! They took the time to call me, ask for pictures and gave me tips to help me achieve this color! I am so happy with it! Thank you esalon! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Omg Amazing 😍I was abit reluctant at first had used a certain brand for many many years. I had no need to worry the colours are amazing and longer lasting,wouldn't buy anything else now 💖 thank you esalon 😊 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Professional results at home - my stylist agrees!Was well packaged and the product applied like professional color. Very happy! I used dark brown and it matched up nicely! Will continue to use. Even my stylist said it looks great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |