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Beautiful color, so naturalThis color is amazing and I love how close it is to my roots gets actually seamless my hair journey in the last few months has been a little bit changingYou guys have been able to keep up with me and I appreciate that 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Perfect custom haircolorI’ve used esalon for several years now and I recommend them to everyone. The custom color from the colorist is perfect, great coverage and shine. Colorists are super receptive to feedback and requested changes and the instructions are super easy to follow. I’ll never get my hair colored in a salon again — period. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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I love the color!This product delivered and more!! I recommend it to my friends and family! That was my review in 2019 and let me tell you on the threshold of 2024, I still love the product, it delivers a beautifully consistent color every time, the color specialist and I have perfected my color and it's beautiful for at least 4 weeks. In fact, my gray hair come in faster than the color gives way and I am still telling all my friends and family! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Did not work..After following the directions. I put my hair in a style for a 3 days. And I took the ponytail out I noticed that the roots of my hair were a light brown and still very lightly grades The color did not take. It's not happy with the results I am not 100% satisfied not even 50%.smh.. hoping that the guarantee works.. The color has been in my hair for 3 days. I have uploaded photos of what it looks like now. Okay so I tried a second time to use this hair color. Unfortunately this does not work for my hair type or texture. It turned the roots of my grays into a bronze brown color. And my hair in the sunlight looks brown instead of black. I cannot use this product I will no longer have trust that it will help me. I do thank you for the opportunity for the second chance with the free hair color. I just need to find something that works for me. I followed instructions both times I may have even let the color sit a little longer the second time. But the moment it was washed out I could see that it had not completed the process again. Best of luck to you all. Zandra 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Not satisfied at allEven if I provided a “before photo” , my results are not what I expected to get . Is totally different from my desired colour and I followed all steps from the instructions very carefully. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Alina! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
It didn’t work color won’t take on my hairNot to mention when you try to cancel it they will keep charging your card and completely ignore you no matter how many times you reach out. Then it says then sent it every month I got it every other month. My auto ship says it’s off BUT CLEARLY IM STILL BEING CHARGED no one has helped me the several times I have reached out so I guess now I’m going to have to inconvenience myself more by canceling my debit card so they don’t have the number to charge this is a joke 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |
No colorIt didn’t change the color of my hair 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLindsay - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color near perfectLove the ease, convenience and quality. My hair is so soft and shiny after using this. 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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My colorThe process from the beginning to the day I colored my hair was awesome, instructions was very simple and easy to understand,also everything was included the only thing I needed was towels, the color was exactly as ordered 4 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Where's the personal touch?So apparently a colorist made up my color however there is no contacting this person so I can relay the pros and cons. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSofia - Thank you for reaching out! We’re truly sorry that our color did not meet your expectations. We value every client, and look forward to hearing your feedback. Keep an eye on your inbox for more details. |