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Color Set
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67 669 Comentarios de clientes verificados |
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First time userI was hopeful. I did like the two different bottles for roots/bottom. I also liked the color but it did not cover my gray hairs, which was my main goal. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJeana - We’re sorry to hear that your grays were not completely covered. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
ColorColor didn't cover grays completely this time it was disappointing. This was the 3rd order I have I believe and all of them have been great as far as the end result except this last one. Left it on a little longer by accident but expected the same great result as always but sadly for some reason it didn't do the job this time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTrisha - We apologize your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
ReviewLove the color, but this last order didn't stay in my hair as long as the others have. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We're sorry to hear that you were unhappy with the results of the product. You'll be happy to know that one great benefit to our services is that you can make adjustments to your upcoming order at eSalon. We look forward to delighting you in the future! |
COLOR DIDN'T LASTI PURCHASED THIS PRODUCT ON 8-26-2016, GOT THE COLOR DAYS LATER AND TRIED IT. THE COLOR DID NOT LAST AT ALL I STARTED SEEING HINTS OF GRAY AFTER 2.5 WEEKS (TODAY IS 9-30-26), AND COLOR WAS SUPPOSE TO LAST WAY LONGER. I WOULD NOT PURCHASE THIS PRODUCT AGAIN. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYvonne- We apologize that you were disappointed by the gray coverage of your hair color order. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Hated itThe product was difficult and messy to use. I did not like the color I was left with and now am stuck with for a month. I am trying to opt out on the auto delivery. Please do not ship any more. I cannot remove my credit card info from this site. Please delete ASAP. You do not have permission to use my financial information any more. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBethann - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Color was awfulI am an ash blonde. I put in my notes that my face has a red hue to it so I didn't want anything that would make my hair brassy. Well I tried it, it just didn't work for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Horrible matchLook like Ozzy Osbourne wife. Horrible. Awful disgusted. Never want another product. Cancel all future orders!!!!!😥😥😥😥😥😔😔😔😔 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYvonne - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Hair ColorLove how this color takes to my hair even the stubborn grays. I've never had anything cover as well as this product. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love the resultsInitially, I thought the color was too dark, and asked the good people at eSalon about it. But I have someone now to come over and help me with my hair, and she told me I need to put the color near the roots for the bulk of the time, and then work it through to the ends for the last 5 minutes. Perfect! The color looks very natural, and I even notice highlights. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My customized colorI love my color! And when I wanted to alter it slightly, the colorist listen! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |