67 726 Comentarios de clientes verificados |
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positiveTrès contente de la couleur! 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Salon ResultI'm thoroughly impressed with eSalon's service. The custom color kit not only matched my preferences perfectly, but it also exuded professionalism in its organisation. The instructions provided were clear and easy to follow, complete with thoughtful reminders at each step. My appreciation for everything eSalon has done is immense. Thank you for such a fantastic experience! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Compliments Galore!I have been getting so many compliments on my hair color lately! The shade is perfection. With the combination of color and color protect booster offered with esalon, my red stays throughout the month. So happy with the products! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great ProductsEasy to use - nice change Highly recommend 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DisappointedVery disappointed. I got NO blonde, just took away what blonde I already had. It came out a grayish muddy color that was drab and dull, and the ugliest color I would NEVER hope to have. I hope it's ok to recolor right now, because that's what I'm going to do, as I will not be out in public with this crappy color. I was hoping it was gonna be great. But not even close. Medium blonde. No. It wasn't even blonde at all. Please do not send any more. I'm now. Very Leary about putting any on my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Love itThis was a great solution for me. They picked the perfect color and instructions were great. I love my color and I love that I don't have to sit in the stylist's chair for 2+ hours. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Schöne Farbe, grau nicht ganz abgedecktDie Farbe kommt tatsächlich unfassbar nah an meine Naturhaarfarbe heran. Super! Leider kommen hier und da noch ein paar graue Haare durch. Für den Preis, den ich für die erste Bestellung gezahlt habe, ist die Leistung trotzdem absolut okay, für den Preis, der für die Folgebestellungen fällig wird, allerdings nicht. Daher werde ich das Abo nicht verlängern. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!The colour is very pretty, the only thing that didn't cover very well was the gray hair on the edge near the ears, but it could have been my mistake... I'm going to place my new order! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Meine haarfarbeHabe die Farbe ausprobiert war nicht 100%überzeugt. Vielen Dank würde gerne wissen wann ich mein Geld bekomme für zwei zurückgeschickte Pakete . 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJelena K. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Completely different from picture onlineThe colour looks nothing like shown on the website, hair turned out to have an orange tint, no ash in it at all, the greys didn’t get fully covered and it didn’t lighten my hair. Quite disappointed, as any supermarket hair dye would have given at least the same results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Magdalena! We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |