|
Color Set
|
67 686 Comentarios de clientes verificados |
|
Mostrar: |
|
The colourThe colour was beautiful, a little darker than my first order, which is what I wanted. Because of that change, that I ordered, they sent me new instructions and those were clear and concise. Gave me even coverage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Perfect!At first I ordered Darkest Brown, it was a little to dark. So I had my colorist bring it up a notch to Dark Brown & it is perfect. Really you can barely tell the difference but I can tell it is a little lighter. I did as she recommended & only colored my roots & it looks beautiful.! Thank You 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
ExcellentI really like my hair color, the ends have the highlights I am looking for. Thank you, Tai Ti 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
GreatThe stylist changed my color based on my pictures. Turned out very nice. It's been about three weeks and it's wearing well 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
I love itThis is the closest I can get to my true young hair color! IT is awesome! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
ColorAwesome. Matched perfectly 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Best ever.Perfect. I love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
very happycolour is brilliant but would like a little bit lighter. I did the roots and brushed it through the remainder of my hair to get an even colour which worked perfectly. Pleased that there is no residue smell in my hair. Very Happy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Not satisfied with my color...My intentions were to get my natural all over color done before my I went to get my haircut/hilights and low lights with my stylist. To save money and time at the salon I wanted to do my roots at home as I have a lot of gray and my hair grows quickly. I requested dark brown but my end result was definitely BLACK. I emailed to request a change but was told I could not go lighter....I spent hours in my local salon getting the color lighter. The idea is great but I don't think it's right for me at this time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosApril - We’re sorry that your color formulation came out darker than you were expecting. Since you were unhappy with your results, we have refunded you for your color, per our Satisfaction Guarantee. We would love to discuss how we can improve your eSalon experience, so we will be reaching out to you shortly to assist you further. |
Store product just as goodOnly last 2 weeks before roots show just as good as store color and want to cancel 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAli - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |