67 649 Comentarios de clientes verificados |
|
Mostrar: |
|
Never receivedI never received ANY of my products. I would like to cancel my subscription but that appears to be impossible. PLEASE CANCEL MY SUBSCRIPTION. I DON'T WANT TO PAY REPEATEDLY FOR ABSOLUTELY NOTHING!!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosBarbara - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Non desired outcomeMy colour didn't come out well. I took it to the salon and followed the instructions. We had to wait extra 10mins after putting the step 2 and massage all over my hair. Yet, my front hair still looks black and the colour of the ends is not appreciated at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHi Moceelah! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Color SetVerpackung schön aber die Farbe deckt überhaupt nicht die graue Haare,ich sah nach dem färben genau so aus wie vorher,schade 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSvetla A.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Unique and PersonableI love using the custom color sets. I'm able to try the color and talk to an expert (colorist) to make any adjustments that I want, according to my personal preference. It's better than going to the salon because you aren't able to choose your color. 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
|
Great!My hair is growing out from chemotherapy. To say that it takes color strangely is an understatement. My colorist contacted me- made sure that my doctor said it would be safe for me and got more details about how my hair is grabing color and formulated my product with that in mind. It came out beautifully 😍 Thank you, Jennifer and everyone involved with creating my product! 7 de 8 personas encontraron este comentario útil. ¿Y tú? |
|
Love the color!Love the color! They did it right the first try! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
|
Obsessed!!I can’t believe I got the EXACT color I was wanting! Esalon is amazing and I will definitely be a long term customer. So excited to have found this company 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
|
ColorColor is excellent 👍 .. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
|
Best color ever!!I’ve colored my hair for years. In salons and on my own. When the gray made it too hard and expensive to keep up and maintain a color I stopped. I learned to embrace the gray, but it made me feel old and I never liked it. I bought store dye and it turned out horrible. Then I Saw the ad on Facebook and decided to give it a try. Oh my gosh!!! It is AMAZING! The color was awesome, the grays, never could tell I had them. This is the only color system I will ever use again!!! It lightened too much so after answering a few questions they are tweaking the color a bit darker. I love this!!! I truly do!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
GoodWe combed it through this time and the color seemed to blend better. Last time it faded in some places. Hoping this time it will stay darker longer instead of fading to a carmel red in areas. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |