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Color Set
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67 686 Comentarios de clientes verificados |
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Great at home product!I have always colored my own hair, even my hairdresser is impressed! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorLove this company and the color. There service is awesom. I'm saving so much money ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not the color i wantedDidn't give me the color i wanted. Came out more burgundy/purple. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Can't get what I wantI would love to color match what I want but it's not happening. I will try a few more times. Because I would love the convenience. Right now it's not too convenient to get the wrong color over and over again 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBelinda - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Totally disapointed - horrible experience and resultThis was my second experience with eSalon products. I had great expectations the color would adhere to my hair and touch up the roots as promoted. After following the instructions specifically, I am completely disappointed in this product. No change to my roots and no advancement in the color. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
New ColorI used the new color. The product is great But...I would like a much lighter color. More golden. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPat - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
GreatGreat price, quality color, easy communication with colorist. I'm hooked😉 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The perfect color for me!!My stylist provided the perfect color for me. I also like that personal comments can be sent directly to my stylist. Thanks eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Long lasting !!!I'm a first time customer. Had a friend tell me about the product and how great it is. After one use, I am sold on it !!! Lasts a lot longer than any other I have used. Can't wait for my next shipment. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Recommended to all my friends andThe process was seamless. The results fantastic. Couldn't have been easier! I'm letting all my friends and family know eSalon is the best. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |