67 649 Comentarios de clientes verificados |
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Love the colorLove the color just wish it would cover my grays. For some reason it will not fully cover my grays on my sideburns. I always apply on sideburns fist leave it a bit longer but still no full coverage. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Did not cover my grayI left the product on x 30 mins. It turned my roots a brassie orange and did not cover the gray. I reached out via email x 3 and have not heard back from anyone. I am canceling my future orders. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We truly appreciate your feedback! Upon reviewing your profile, we see that you are working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love this idea, color, frustrated by lack of true customer srvHi, love the idea of your company so many pieces of the experience I enjoy. BUT I have asked as a goal since the beginning to go from mahogany to auburn. I have asked over a year 4 times to incrementally make this change. Every time it appears I am heard and yet NO change to the color formula. I may have to cancel my account. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacqueline - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right. |
Lovely, but looking forward to get a dark brick red or reddish look next time:)For a first timer in e-Salon, I am quite impressed with my first kit.:) I’m glad that it comes with everything I need, and they made the instructions so simple. Definitely looking fwd to try a different hair color next time. It also didn’t cause an allergic reaction on me which is a great plus! Will definitely recommend to my friends! 15 de 15 personas encontraron este comentario útil. ¿Y tú? |
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Easy to useI love the convenience of the kit. Everything I need is provided in the kit. I have very stubborn grays so I get about 98% coverage. No fault on the color because the same occurs at the salon. So very pleased so far. 13 de 13 personas encontraron este comentario útil. ¿Y tú? |
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Fab! Salon quality for a fraction of the price.I opted for the demi permanent colour to cover greys but not give a flat colour. 100% grey coverage, but in a natural highlight way. So very easy to apply and in just one application I've already saved over £20 not going to the salon. 13 de 14 personas encontraron este comentario útil. ¿Y tú? |
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easy to applyEasy to apply and looks very nice when completed! 10 de 11 personas encontraron este comentario útil. ¿Y tú? |
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Exactly what I wanted!I was looking for a specific color red/brown and they sent me the perfect color....Mahogany, copper, dark blonde. Thank you! I would highly recommend. 9 de 10 personas encontraron este comentario útil. ¿Y tú? |
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Great coverageEasy to use, works really well 4 de 5 personas encontraron este comentario útil. ¿Y tú? |
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SuperIch hatte schon mal ein Abbo eines anderen Anbieters und war da nur teilweise zufrieden. Die Farbe hier ist so wie ich sie mir gewünscht habe. Die Farbe habe ich mir mit Hilfe einer Freundin aufgetragen, da ich es ansonsten doch etwas schwierig finde. Zumindest für die allererste Anwendung. Ich denke wenn man seine Farbe gefunden hat, und diese dann nur mit Handschuhen und Flasche aufträgt, klappt es auch alleine. Ich bin gespannt wie lange die Farbe jetzt hält. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |