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Color Set
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67 686 Comentarios de clientes verificados |
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Color did not stayI found the color did not stay. It washed right out especially where my gray is and faded terribly. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Didn't cover, stained skinI can't use this color anymore as it didn't cover my gray, it stained my skin and was not the right shade at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
No customer service!After believing that this was 'custom' color, I sent in a question just to receive what THEIR idea of service is, which was an email that was boilerplate for any number of customers. Nothing at all was personalized! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not my colorColor was too dark, my fault. Next one too red and both not enough gray coverage. Spoke to colorist who is working with me to reach my goal. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color Needs AdjustmentThe darkness is good but still too much red tone and not enough lasting gray coverage 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJeanie - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
The best color!Coverage is excellent I love the color and it's so easy to use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PERFECT COLOR FOR ME....:)I LOVE MY COLOR 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good natural-looking colourEasy to apply and left hair looking healthy and shiny. Loved the colour mix. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Just like the salonThe service is amazing, color is conditioning, not brassy and easy! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The color is perfectThe color is perfect 0 de 0 personas encontraron este comentario útil. ¿Y tú? |