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Color Set
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67 686 Comentarios de clientes verificados |
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Great Hair color!I like the color very much! Color is rich and even. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColoristExcellent communication with my colorist... resulting in perfect results! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Is perfectI love it my hair is perfect i found finally a good hair color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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An intelligent box for womenHere I have a thoughtfully packaged treatment for my hair. It is self explanatory, expresses care and best of all my hair feels wonderful and natural after the shampoo and conditioner. Happy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair ColoringI am really glad I tried this. I will continue to use this. Excellent customer service! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Covers my greyI love everything about this product. It doesn't have a strong chemical smell like so many hair colors. The shampoo helps extend to color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorLove it!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect hair colorEveryone asks who colors my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not the same as I've been getting previously.This order turned my roots brassy and didn't match the rest of my hair. I haven't changed it and have been happy with the results on previous orders but this one either wasn't meant for me or I got a batch that was bad. There were some areas that didn't take the colour at all. The gray went a bit whiter which I don't mind but everything else was reddish and not at all the colour I've received in my other orders. I've also turned off the automatic delivery several times and I still keep getting auto delivery. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinnette - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
TOO DARKI wanted a reddish blond. This is too dark and I have a second package of the same color. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAdrian-Lee - We’re sorry that your color formulation came out darker than you were expecting. Since you were unhappy with your results, we have refunded you for your color, per our Satisfaction Guarantee. We would love to discuss how we can improve your eSalon experience, so we will be reaching out to you shortly to assist you further. |