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Color Set
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67 686 Comentarios de clientes verificados |
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Not happyNo grey coverage, still very flat looking. VERY disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Too DarkThis "light" blonde was waaay too dark. I followed the directions precisely and my hair came out darker than it was before. It even darkened my blonde highlights! The only silver lining...ironically, I was worried it would be too light, so at least I can go to my hairdresser to add some light back in. This was my attempt to do something more affordable, but it did not come out right. I will say this...it looks natural...just too plain and mousy for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Like it but need a second try to make sureThe gray didn't cover as well as I would have liked but I don't know if it's because of the color or because I didn't apply enough color to the roots. Need to try again before I decide for sure. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracy - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
Not what I expectedThis worked great on my girlfriend, but after two attempts I'm still brass not blonde 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTonja - We apologize that your hair color turned out brassier than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Glad I added the red.The shampoo was different and great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Compliments!!!Everyone loves this color for my hair, including my hairdresser. It fades naturally and is just right for the amount of gray in my hair (quite a bit). The blonde color is made especially for me and it works. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I am new to dyeing my own hairI love the personalization of this entire experience -- makes me feel very special! I also like how responsible the staff is in making certain I am happy. This first batch was a little dark and didn't cover the grey, so the team is now working on a new formulation for my next shipment. Really awesome group of people. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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A superior productEase of application and color that lasts. I had not colored my hair since receipt of your custom color several months ago, so after a haircut taking off 12-13", it was virgin gray hair which was covered completely and evenly. Would like to have just a tad more auburn, pursuant to comments by friends. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom colorI love that you can adjust your color anytime and they get it right every time! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my eSalon color!I have been using eSalon for about six months and I love it. It is easy to select and order my color and any adjustments are just as I requested. The color is vibrant with less fading than drug store brands. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |