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Color Set
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67 686 Comentarios de clientes verificados |
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~Wrong colourIt came up too red and dark for me, as I was only trying it out I now find myself signed up for continual orders. SCAM 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJackie - We’re sorry that your color formulation came out too red and darker than you were expecting. Since you were unhappy with your results, we have refunded you for your color, per our Satisfaction Guarantee. We would love to discuss how we can improve your eSalon experience, so we will be reaching out to you shortly to assist you further. |
very disappointedVery disappointed with the last hair color sent to me. It is as if I did not color it at all, my roots look like they have not been touched, My thought was that there was something wrong with it for it not to color as it did before Followed directions with the product as I had done with the previous order. Will give it one more chance on the next order and if it does the same thing, would cancel these orders. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary Lou - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not happyI am unfortunately unhappy with the product the first time the color was not correct. And the second time the color literally lasted less than 4 weeks. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Love the color!!Great hair color and covers my gray completely!! Love! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color match was spot onThis is my second time with this particular color and it covered my gray roots wonderfully and blended with the rest of my hair! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorPerfect hair color. I applied per directions. Much better than the September color. Thanks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Fabulous!!! great natural looking color, including highlights,have been a customer for about 8 months, my light red color lasts longer than others I have tried BRAVO!!! eSalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom Hair ColorColor is really great. I love it. Better than store bought color. I love the dark brown color it gives my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great coverage and colorLoved the color and great gray coverage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect color!I was apprehensive regarding eSalon matching my hair color from a photograph & my stated preferences. Fortunately the folks at eSalon are doing a great job: my hair color looks better than when I went to a storefront salon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |