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Smell unbearable and hair broken off. I used e salon, I lived tge colour and had no problems. This time however was a different story. The smell of Ammonia was unbearable and made my eyes stream. I have just been to my hairdresser to get my hair trimmed as I am growing it. She informed me that whatever I had coloured my hair with had caused it to break off, she showed me tge back and I could see this. I always had long thick hair and want to grow it longer, but she had to cut 3 inches off, I am heartbroken. I am an ex hairdresser, so know how to apply colour, I also used high quality hair products, Olaplex, redken and heat protection on my hair when styling. I can no longer have colour on my ends, and gave booked to have my roots done at my hairdressers. The condition of my hair has been compromised because of e salon colours. I don't know what happened because when I used it in lockdown it was fine 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Sarah! We are truly sorry to hear about your experience after colouring with us. Please check your emails, we just got back to you to help you further. |
Waste of moneyThis did nothing to my daughter’s hair. Followed the instructions and have zero results. Will not purchase again. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnna - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Incredible!Absolutely love my new colour - the customer service is brilliant, with support throughout, and the product really is super - definitely not a gimmick! 18 de 18 personas encontraron este comentario útil. ¿Y tú? |
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SuperIch finde die Haarfarbe sowie das ganze Set, was zur Farbe dazu geliefert wird super. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Klasse farbeSuper geworden Würde ich immer wieder tun 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Schöne individuelle FarbeMein Dunkelblond hat Glanz und schimmert schön. Es ist etwas rotgold drin, was es lebendig macht. Das grau ist vollständig abgedeckt...ich wirke jünger und es fällt anderen auf ;-) Dankeschön 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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SuperIch bin mehr als zufrieden. Haarfarbe sehr gut. Sehr angenehm auf der Kopfhaut. Farbton exakt so, wie ich ihn gewählt habe. Shampoo bekommt von mir ebenfalls die Bestnote. 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Love these colors!I do absolutely love the colors, and they stay that color for quite a while, it’s the new growth that changes. 🤣 my hair just doesn’t seem to come out the color I’m trying for, it takes color so easily. It’s NOT the company. It’s my hair. It always has been. But so worth it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Keine FarberkennungHätte ich mir das färben auch sparen können. Ist wie vorher. Ein Witz diese Farbe! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulia B. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
It Works!To date, this has been the best color for at home use. Beautiful. Exactly as pictured. If you are looking to do your own color, or a stop gap between you and your colorist, this is it. The color matches what you order. It’s soft. Easy. And looks completely natural. I’m a redhead and there was not brassiness. Just pure red. It buys me time when I can’t get to the salon. Plus everything is there. Including stain protection and removal. Thank you! 23 de 23 personas encontraron este comentario útil. ¿Y tú? |