67 686 Comentarios de clientes verificados |
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Really bad productI am really unhappy with the colour . Turn out too dark and did not cover my grays. Hair felt like as if cover md with silicon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAgnieszka - We apologize that you are unsatisfied with your color results. Since the color turned out darker than you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
Will never use this againFeels like vaseline is in my hair and I can't get it out grossed out will never use this again....and that's after 2 washes and 2 rinses 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine - We’re sorry that your hair felt greasy after your color application. This feeling is most likely caused by residual color still coating your hair and/or scalp.Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Like A Pro!Color is spot on!! Looks like it was done by a professional in a salon. So HAPPY!! Thank you, thank you eSalon for no more fights with my husband over money spent on my hair!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Perfect Color!I have been using E-Salon for over two years now and I am so happy with both their products and service. My hair color has never looked better and it is very convenient for my busy lifestyle. Also, the ease of managing my account and purchases is 50% of why I remain a loyal customer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my colorI had adjusted the color slightly and it's perfect. Thank youe-selon for making my home hair coloring easy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it.Very easy to use. Great service. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good colorWell developed color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Really surprised.I have colored my hair at home for the past ten years with pretty good results. The color faded more quickly than I liked so I am trying something new. I just colored my hair this morning with these products and I am pleased with the immediate results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorJust received my product today. Boy was I surprised when I saw the list of ingredients! I WON'T be using this product!!!! Do you want me to return it or should I just throw it away???? Please advise what to do with product. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara -We’re sorry that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Wrong againColor was all wrong didnt cover greys. Brassy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauna - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |