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Color Set
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67 695 Comentarios de clientes verificados |
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Did not workThe color did not work on my hair. My hair still black 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMirely - We apologize that your color formulation came out differently than you were expecting. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we’re sorry that you were unhappy with your results. |
Heavy wax residue- DisappointedI was very excited to try out esalon as I have seen this advertised in multiple places and it is very affordable. I was very pleased with the specialized instructions and specialized label on my hair dye bottles. Although I was extremely disappointed with the hair dye. I got permanent hair dye and It would not wash out of my hair and left massive amounts of wax in my long hair. My hair wouldn't even dry completely and was very sticky and waxy. I always dye my hair and have never had this happened until now. I will not be buying again. I read another review on here that this has happened to another customer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTiffany - We're pleased to hear you enjoyed the benefit of our specialized service and we're sorry to learn you felt a waxy residue in your hair. We wanted to bring your attention to a crucial step in your application that takes place after your timing is complete and before your rinse. Your experience is very important to us and we'll be reaching out to you shortly to offer guidance. |
Lovely color but didnt coverI requested my natural color only brighter and better and you did it! Unfortunately the grays weren't affected at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCourtney - We’re sorry to hear that your hair color did not provide you with the gray coverage you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
FantasticLoved the colour and the shine. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect! You can't say better than that!eSalon have literally thought of everything. The colour is exactly as I want it - just like me natural colour but without the greys! I'm delighted! Easy to follow instructions and plenty of dye so you don't run out half way through. I typically don't dye my hair too frequently so don't need auto delivery but will definitely be ordering again at some point soon. Thank you! Finally a colour that doesn't look like it's a home dye! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!Thank you for nailing my copper hair color! I uploaded 2 outside pics in case you think it needs any adjusting. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Surprised at how perfect it turned out!I was skeptical but hated my current expensive salon dyed hair so thought it can't be worse. Well it was perfection! I am shocked at how nice the color turned out. It is exactly what I asked for and easy to apply. Thank you ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itI chose intense pearl and just colored for the first time. I love love love the color!! I usually color every 3 wks. The fading color is important to me. Can't wait how the color holds up. I did order the gloss for extra help ;) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice colorI love the color! I use it only on my roots and it doesn't cover my grey as well as in a salon but I use it to stretch out the time between professional colorings. I'm sure if I wasn't so grey it would be perfect! It does blend very well with the rest of my hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nailed it!I'm a redhead and was curious if they could come up with a color I would be happy with. They nailed it! It is the closest to my childhood color ever!! Instructions were detailed and easy to follow. I just love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |