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DisappointingI loved the colour, but my hair was straw-like...incredibly dry and brittle after using it. The colour faded really quickly too. An expensive mistake! The repair shampoo and conditioner did help, though expensive, but it has taken months to return my hair to the shiny silky condition I was used to. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Marilyn! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Beautiful hair colorI have salon hair color for a fraction of the cost and it's beautiful. My color stays in for for 3 months, looking fresh, I love it. 8 de 8 personas encontraron este comentario útil. ¿Y tú? |
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Just the right adjustment I was looking forThank you for adjusting the color, I really love it! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Color setJ adore cette coloration,facile a appliqué.la couleur est sublime. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Great coverage and love the rich colorMy color looks natural and beautiful. Covers grays beautifully!! Best customer service. Highly recommend. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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👍 perfektSuper Farbe und reichlich 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love the products-BUT….I will not pay $34 for one bottle of color and the developer - I discontinued Thanks anyway Sarah Lowry Texas 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DissapointedI left this product on over an hour and it did not cover my gray . 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGloria - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I love the colorI love the color but can’t give this 5 stars because it does not do a good job coloring my grays. I have followed the directions to a “T” and stil grays are visible after 2 weeks and I am not a frequent hair washer. I try to go 5 days without washing. So I will need to go back to the salon. Again love the color it is perfect just not lasting as long as a salon color. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We’re so sorry to hear that you were disappointed with your gray coverage. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Farbe unmöglichAbsoluter fehlkauf ,Farbe zu dunkel und Haare sind strohig ,so das ich mir die Haare sehr kurz schneiden musste und nun alles andere als weiblich wirke ,,also ich bestelle hier nie wieder,,normal müsste ich Schadensersatz fordern.... Aber ich bin kein unmensch ,,das Haar wächst ja wieder ,,jeder muss halt deine Erfahrungen machen ,,ich hatte nun m Pech,, 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole L. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |