67 642 Comentarios de clientes verificados |
|
Mostrar: |
|
Not as dark as I was hopingBasically the same color I had 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosHello Lacey, We’re sorry to hear that your color came out lighter than you expected. Not to worry, your colorist is working hard to review your requests, and adjust your next order to a darker tone. We look forward to crafting your custom color! |
ColorColor was too dark. I will change the color before reorder 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMichele - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Does the jobCovers the roots and regrowth. Easy to use. 13 de 14 personas encontraron este comentario útil. ¿Y tú? |
|
Nice!Color looks and feels nice ! I’m happy with the coverage since they increased it for me. Love that they are versatile and will customize to one’s preference! Thanks eSalon! 12 de 13 personas encontraron este comentario útil. ¿Y tú? |
|
AmazingI used esalon colour for the first time. It was easy and turned out beautifully. Very good quality and my hair feels soft and great!!! Will definitely recommend!!! 14 de 16 personas encontraron este comentario útil. ¿Y tú? |
|
Agréablement surpriseAprès avoir parcouru les avis je me lance mais je m'attendais pas a avoir le sentiment d'être au salon de coiffure mais a la maison ! La réception du colis, les instructions personnalisés, la couleur sur mesure avec conseils je suis véritablement bluffée ! Des salons j'en ai fait, et des colorations de grande surface malheureusement aussi. Mais là, aucunes mauvaise surprise ! La couleur est parfaitement ce à quoi je m'attendais. On est aux petits soins pour nous, mais à domicile en prenant le temps et sans les inconvénients innombrables du salon physique. Alors si vous aimez quelqu'un offrez le lui ou offrez le vous, vous ne le regretterez pas ! 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
|
PerfektVielen Dank. Du hast es wunderbar umgesetzt und die Haarfarbe gefällt mir super!!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
GraysMy grays did not cover in several spots 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLori - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
It was OKI did not use my first order for several weeks because I could not open the small bottle of color. Customer service was great and sent out a new kit. I like the color. Though I followed the instructions, my greys around my temples were barely covered and very noticeable after just a few days - before it was even washed for the first time. I will try one more time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosA C. - We’re so sorry to hear that your hair color is not covering grays as expected and that your first order was difficult to open. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Leider von hellblond weit entferntLeider von hellblond weit entfernt. Zu teuer und ohne gutes Ergebnis. Zumindest Shampoo war gut . Aber sonst nicht zu empfehlen 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAnja S.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |