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Color change not achievedI reordered the same color as previous order, but included instruction to the colorist to make the color a little darker. Color result was actually lighter than previous application. I was very unhappy with the result of my "custom color" formula update. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAllison - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Store brand colorThis was a color that I could get at Any retail store. I was hoping for a prettier custom color that wasn't a just out of a box shade. This was very disappointing. The people are nice and packaging was nice but the color wasn't. I will just buy from the store. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNannette - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
very crazy odorAlmost fainted had window and doors open 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Dont just DontI was super excited and the color came out good, but it seems a whole lot of hair fell out. That never happened to me before! I noticed my hair has a gross sticky dry feeling. Not thrilled. Please cancel my order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colourVery happy that my hair seems very soft and shiny since using this hair dye,I've asked for a different colour and they changed it no problem. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AwesomeWent to a hairdresser for years and used Toco Magico but it was getting pricey. Tried this and this is my 4th application and went for a haircut and the hairdresser asked who did my color it was gorgeous and healthy. Great product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Personalized Hair ColorIt was just perfect! Does not leave that chemical odor and leaves a really nice shine! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent ProductThis hair product is so much better than what you purchase in the store, and much better for your hair. You also have your very own personal hair colorist that will either mix the hair coloring to your preference, or if you like, she will come up with one for you. Either way it is your choice. This is so nice to have and I love it, I feel like I'm at the salon and I'm dealing with someone right there. It's so much better than going to the store and guessing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorThis is a wonderful product and a great coloring team. I wouldn't change a single thing! Try them! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best Gray Coverage Out Therel love that this hair color doesn't have an offensive odor and my gray is gone. The color is completely natural. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |