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Not happyI wanted a lighter hair color. It's exactly the same as mine. Didn't cover any of the grey hairs. And still has a red undertone. Which was the thing I did not want. I was expecting something better and more accurate since they ask for a photo. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIsabel - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
ColorThis color is great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Never going back to the salon for color!I have colored at home for over 30yrs. I've also used the salon. Never going back to the salon. I Was hesitant to try this as I had tried another online company with poor results. This is different. I submitted my photo with what I wanted-and received it! Roots matched the ends-no hot roots or dark ends. Grays were covered. Color was dimensional and vibrant. My hair has never looked more natural and shiny, or felt so soft. No fading either. For my next kit I am going bolder! I emailed questions and received a *phone call* from my colorist to be sure I received exactly what I was looking for. EXCELLENT customer service! The actual kit is personalized and simple to use. You won't regret using e-salon. Try it!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wonderfully surprisedI was a wee bit worried the color would not be correct and above all last. Both were perfect. Love it. Directions clear well written; easy to follow. Thank you eSalon for a product well done. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorThis is the most natural color I have ever used. I love the hi and lows in my color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair dyeLove the product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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products usedlove love love it, color stayed true and look very natural, love the shampoo and conditioner 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Once you try ... you will never go backI've done the expensive dye job in the salon. No thanks! I've done the drug store dyes too. No thanks! Here walks in E-Salon with their amazing products. Hello beautiful! It's easy, not a small fortune, and made just for me! I love that I can send a photo with comments and have my color corrected. Brilliantly done E-Salon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AWESOME!The color is perfect! It's exactly the color I've been trying to get. The store bought color is just not what I want. Thank you so much! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ExcellentNot only are the instructions super easy to follow, the color leaves my hair feeing amazing and looking great. The price is perfect and I never have to worry about color apppintments etc... HIGHLY RECOMMEND 0 de 0 personas encontraron este comentario útil. ¿Y tú? |