67 695 Comentarios de clientes verificados |
|
Mostrar: |
|
DisappointedIt had a very harsh smell while mixing the stuff together, while trying to wash it out in the shower it was very stiff and very hard to wash out my hair is still hard and stiff and I had to use my fingernails to scrape up the stuff off my scalp I'm very unsatisfied. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSara- We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Perfect Shade of Red!!! Best Experience EVER!!!Absolutely spectacular color! I recently moved to Canada--1800 miles away from my salon stylist--and have been vainly trying to find a really good colorist, one that is expert with reds, but after three failed attempts I had given up. My grays were really starting to show, the red was a bit dull in the rest of my hair, so I was at def-con DESPERATE! And then along came an add for hair color... Customized to what I wanted ("Yeah, right...")... I was quite skeptical so I looked them up on YouTube (BTW, some older videos showed a short cape coming with the color, I don't think that is available anymore, I just wore an old t-shirt), FaceBook, Googled them, etc., and found some wonderful reviews! But then I thought, "I can't do that, I don't know anything about coloring my hair and HOW will I match the red color I want???" That was disheartening for me... Salons cost $150-$225 for a great colorist, this would be under $40... If only... So I did, I ordered and waited, it came 5 days (Canada, remember...) later and I took the plunge... TA DA!!!!! I have the most perfect shade of red I have ever seen! The colorist listened to all my notes, the directions for the color application were very straight forward, everything I needed was there (I ordered the coloring kit with the bowl and brush) and I was done in less than an hour (and I have long hair)! I am going to remain a loyal customer of eSalon for many years to come! Thank you, eSalon, SO MUCH for the best experience I have ever had with my hair!!!!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
Perfect color; such an easy experienceI've been using eSalon exclusively for over two years and still love it. My first custom color sent to me wasn't right for me -- but it was based on what I had said I wanted. The second time I told them what was wrong (it was too ashy-light) and they adjusted my color profile immediately. So exciting to get the second color; it was perfect and remains the color I've used ever since. The grays are covered, my hair looks great. I confess I don't follow the directions any more; I don't even remember what they are - although they come packed in the lovely little box each time... I shampoo the dye out using a very natural gentle cleaner and I never have trouble removing the product or feeling anything other than super soft hair. The website is user friendly and I really feel listened to; so easy to change the delivery schedule; so many check-in emails from eSalon to communicate with me. I don't miss the hours spent at the salon one bit. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
Hair color works!!This is definitely a convenient method. Also cheaper than salon, but with a salon finish. way better than store bought The perfect middle 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Thank-you.Had help choosing this colour. Wanted to be dark with rich subtle red hints to give it warmth. Really love the colour. Costs a fraction of what it would cost at the salon. Colour doesn't lighten on the grey bits. Best ever. I love this. Great customer service, great advice. Thank-you.if your not sure ring them, they will help you achieve exactly what you want. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Love the colorLove the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Covers my gray beautifullyLove this color. I was happy from my very first use. They give you opportunities to tweak it if necessary, but they got mine right the first time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Love!Perfect color and easy to use! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Lasts!I love my color. It's vibrant and lasting. And so easy! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Great productCovered all my grays now I just have to cover my regrowth. The color match was superb!!! I will let my friends know. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |