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SCAM!The product is terrible. and they continue to take your money on monthly basis sending you unneeded hair color, placing on your account. Its a scam just to keep your credit card number so, they keep sending you unneeded hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe apologize for any confusion regarding our service. We see you've already spoken with one of our representatives who has given you instructions to return your order and a refund for the product. We don't want to send you a color you aren't in love with, and we're glad you reached out to us so we could get this resolved. |
Not what I asked forI asked for all over color and received root touch up. I asked for red and got brown. I do not feel listened to and the color is meh at best. Box color is better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrittany - We’re sorry that you were unhappy with the color results after adjustments were made based on your feedback. Since the color did not turn out the way you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were not 100% satisfied with your experience. |
Beware- greasy hairI wanted to love this product, I color my hair professionally once a month. I could not rinse out the productmy hair had a waxy residue and textire. Never again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly- We’re sorry that your hair felt waxy after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Perfect Colour MatchThe colour matched perfectly. Plus it was easy to use. Look forward to using eSalon on a regular basis. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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CoverageIt covers all my gray and lasts much longer than store bought hair color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good colorLooks as good as the salon color I've been getting for years. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best Haircolor everAfter using this hair color I will never go back to my previous color products. The results are superb, with even a number of hair dresser friends asking me where I get my hair coloured! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great ColorLonger lasting than what I've been using, especially on the gray. I selected a color and sent some pics and they suggested something a little lighter. they were correct. The color came out great and matched much better than what I selected. Mine was way too dark in comparison with their suggestion. They do pay attention:-) I also like that I can change delivery dates as needed. Great service!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productGreat product- gentle with good coverage 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So glad I found you or you found me whatever Im HAPPYToday I realized I was wasting my time going to the salon not only that spending hundreds of dollars each month to maintain my supposedly individual color and highlights that I upon second glance was not an individual shade. Anyway this mahogany copper that I am wearing looks so good on me. Thanks Courtney you have a great eye and sense of style that makes me feel special. I will be ready for my next order which will require shampoo and conditioner that made my hair smell delicious shine bounce and is manageable to. Thanks so much eSalon please dont leave me like the on you e beauticians when they dont get their way. Pleasure to meet you. Kind regards. Patrina 0 de 0 personas encontraron este comentario útil. ¿Y tú? |