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Unsatisfied! !!!!!I did not like my color.it was too dark! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - We apologize that you are unsatisfied with your color results. Since the color turned out darker than you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
Color-resistant greyI had high hopes that the eSalon personalized hair color would take care of my grey hairs that are starting to show up with a vengeance, but the color seemed to wash completely out by the end of the second week. I followed directions like my like depended on it but the greys won the battle. I think I actually had better luck with some of the other hair color on the retail market and I colored it about three weeks ago and the greys are slowly returning - at a slower rate than when I tried the eSalon hair color. It was worth trying, and my personal hair color adviser was so very nice! Unfortunately, it just doesn't work for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLucky13 - We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Alrightwas not able to download instructions.. expectations were shortcoming again. no luster or shine,after giving E Salon a go, I'll be going back to L'Oreal although I give eSalon an A+5☆☆☆☆☆ for concept. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the new colorThank you. I've received many compliments on my hair color. Very pleased with the product and the items that come with my order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorThe color you sent is perfect!!! I'm so happy. Thank you very much!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I loved my color.Last month was my first time trying e salon I was so very happy The instructions were very easy, and the color was wonderful. I have even received a few random compliments. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!I get the same color consistently, if I desire changes it is quick and easy. Easy to follow instructions. Thank you so much for this service. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Did what it promisedI followed the instructions and it put my hair back where I wanted and looks great. Will tweak the color next time now that we are back on track. It definitely is the color we envisioned when ordering. Great job. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wonderful color! LOVE IT!This turned out better than I'd ever hoped! The color is just perfect, not too red, just a hint of aubergine. I love it! I really appreciated the quality hair clips and extra pair of gloves....great kit and super easy. This was my first time coloring my hair and I'm super happy with it. Thank you!!!! Great product!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Root colourI requested a stronger colour to make my root colour stay in longer and this was adjusted thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |