67 695 Comentarios de clientes verificados |
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Great gray coverageThis covered all my gray in just 15 minutes!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Cute colorMy roots where the color I wanted. I should have left it on longer on my ends. Still looked very pretty. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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More blondeMaybe more blonde and less light beige. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Natural Hair ColorLove the permanent color but don't need to purchase all the elaborate packaging. Just need hair color, conditioner, and gloves. Rather have a more affordable product and even sales on your product to continue to use it. Otherwise will look for hair colors (Loreal, Clairol, and Garnier) on sale at drug stores. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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not sure yet1st order I loved it (I was using john fridea foaming color loved it then got hard to find in my shade , i tried esalon 1 color I was in Heaven greys gone color loved it second time around seeing greys quicker not so sure tinking of trying some differnt just to see if its me or the product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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HORRIBLE PRODUCT, NO REFUNDS, KEEPS BILLINGI have colored my hair for 22 years with L'Oreal Excellance. I even use their Age perfect, but they don't have a reddish blonde color to cover my gray. Gave this product a try, BIG MISTAKE !!! The color didn't cover properly, and for the first time in 22 years of coloring I had hair that felt DRY & BRITTLE. I have tried for months to get a refund but they just keep sending this inferior product and keep billing me. DO NOT BUY THIS !!! They take your money and send you CRAP !!! Stick with your regular product 😞 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJeanne - We’re sorry that you were unsatisfied with the coverage of your custom color and that it left your hair feeling dry and brittle. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Great feeling hairThe color was too dark but the ease of using it was great and my hair felt wonderful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacquelyne - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Doesn't cover my graysI have applied this every which way I can and it has never covered my gray hair. I gave it many tries and each time it doesn't cover my gray hair completely and the ones it does cover start to wash out in a week. I canceled my auto ship and won't be ordering again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeth-Ann - We’re sorry that your hair color has not provided the coverage you've expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
CrapI am not happy at all. It ruined my beautiful soft healthy har and didn't even cover my greys. I am 37 and now look like a bad dye job teenager. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKourtney - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
No gray coverageLoved the color first time I used it. Retouched didn't cover grays. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBobbie - We’re sorry your recent order didn’t provide the coverage you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that delivers better gray coverage. |