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Color Set
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67 695 Comentarios de clientes verificados |
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HorribleThey Changed the color I asked for which ended up being a ugly ash blond . Dried my hair so bad it is now so fried idk how I'm going to get it healthy again. Ugly & dried out thanks guys 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - We apologize that your color turned out differently than you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
Gray coverageI was under the impression that it would cover my gray hair. I don't have very much gray so I didn't think this would be an issue. Once I was out of the shower, the gray hair was still visible. I am not happy with how my color turned out at all. I was actually excited to try this and disappointed with the outcome. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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color the roots onlyI would like to tell you that the formula you sent the did not cover my gray. I did follow the instructions did not do what I was expected. Please cancel my membership Thank you. Lourdes Curry 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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color darker than expected, product hard to remove from hairThe color is darker than expected. supposed to be light golden brown, on hair looks like dark 'golden' brown. very difficult to get product out of hair. felt very slimy and although shampooed twice, hair still kept the slimy feeling. I can get used to the color, but not the feel. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise - We’re sorry that your custom color came out darker than expected and that it left your hair feeling slimy. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Hair color wrongAwful. My hair looks terrible. To dark and my hair has different colors and did not color my greys 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStacy - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Great Color!First time buyer. This color combo was right on point! Coverage and end result was exactly what I wanted! Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Godsend for working womenSchedule it and forget it. It shows up on my door step, my roots get done and the quality is good because my hair never gets burned or dry looking. Love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectionAS ALWAYS LOVE!! No one even knows I color 😄 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GREAT PRODUCTI love the products from ESalon! It's easy coloring my hair. The products don't have any strong smells, the shampoo and conditioner that come in the kit make my hair very soft and smell wonderful! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing color!I have been going to a salon for years to have my hair colored. I received an e mail to try e salon for $10 and decided to try it. I answered a few questions on the e salon website about my type of hair and desired result. The product is amazing and I get so many compliments on the color....many more than when I went to the salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |