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Color Set
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67 726 Comentarios de clientes verificados |
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Great product- too dark for meThe product is easy to use and covered most of my grays. This color was too dark for me, more solid black than dark brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Lory, Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. (: |
Extreme disappointmentThe application of the hair color was very easy. However, it caused extreme itching and dryness to the scalp. Hair is now falling out. Not only do I not want to reorder but am requesting a full refund. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Tracy, We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Salon quality colorFirst time coloring my hair at home, and it turned out incredible. It has depth, covered well, matches my natural color, and looks healthy and shiny. I'm so impressed with how it covered my greys as well. I'm definitely a convert! Thank you for such a great experience, I was pretty hesitant to try coloring my own, but it couldn't have been more successful. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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AwesomeGreat color and coverage even it my gray! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Au topCette fois-ci j'ai demandé à éclaircir la couleur et j'ai reçu de nouvelles instructions pour la pose. Conforme à mes attentes. Je suis vraiment contente du résultat. Merci ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Reflets rouxJe me retrouve avec des reflets roux, que me conseillez-vous. Merci 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNirma K. - Merci pour votre commentaire. Nous sommes désolés que vous soyez déçue par les résultats de votre coloration. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. À très vite ! |
Color’s greatColor is great but the customer service on my last enquirery was very disappointing! It’s to the point of me canceling my subscription! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not the colour expectedColour wasn't as expected at all. Not copper like the picture shown 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Amanda! We are so sorry to hear your color didn't meet your expectations. Please check your emails, we just got back to you to help you further. |
DéçuLe violet est inexistant Les cheveux ont foncé mais aucune nuances violette 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEdwina A. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Nos Experts Coloristes vont revenir vers vous par email afin de vous aider et remédier à cette situation. Veuillez vérifier vos emails pour les prochaines étapes. |
Do not orderDon't order. Bad product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |