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Color Set
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67 695 Comentarios de clientes verificados |
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First applicationNot covering my gray. So messy! Not happy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color expectedI ordered golden blonde with blonde highlights and it came out almost red in color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanielle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
New colorIi love the product itself but was a little too orange. The company is so awesome that they have offered me a free color set to fix my color the exact way that I choose. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole - We truly appreciate your feedback and so sorry to hear that the color was too orange. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
EnricaDie Produkte sind zweifellos gut und es wird viel Sorgfalt darauf verwendet. Ich verwende die ammoniakfreie Coloration, allerdings verlieren die Haare bereits ab der dritten Haarwäsche am Ansatz an Farbe, sodass das Grau wieder sichtbar wird. Zusätzlich wirken die Haare am Ansatz beschwert und werden sehr schnell fettig. Vielleicht ist diese Art der Coloration für mich nicht geeignet. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEnrica -Es tut uns leid zu hören, dass Sie von der Grauabdeckung Ihrer letzten Farbbehandlung enttäuscht waren. Ihre Zufriedenheit ist uns wichtig, und wir nehmen unsere Farbgarantie sehr ernst. Bitte achten Sie auf eine E-Mail von uns, damit wir das Problem umgehend für Sie lösen können. Wir bedanken uns herzlich für Ihr Feedback und die Möglichkeit, das Problem zu beheben! |
TerribleI was sent two totally different colors in my first order. It was bad, really bad. Would not recommend. Ever. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichele - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Good product, decent service, but not what I expectedI have been struggling to figure out what score to give to this review. Yes the product is great. It left my hair shiny and healthy but the biggest issue is that it made my hair darker and I never wanted my hair to go darker. So now my very long virgin hair has been messed up because either I have to use a colour remover, wait for it to wash out or get highlights The original solutions given by the colorist were not great to be honest and also when I asked a direct question of what type of colour was I supposed to be getting I never got a real reply. It has still not explained to me why my hair ended up being so much darker when theoretically I went for a colour that it’s lighter than my natural hair colour so maybe if you want to darken your hair this is a great product. If you wanna go lighter, I will have my reservations. Something went wrong and I still cannot figure out where it went wrong. Would I try it again? Probably not. Do I regret it? Not really? I only paid £12 but if I had paid a lot more I would definitely have asked for some sort of compensation so I can get my hair professionally fixed but I only paid £12 it’s not worth it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharim - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to make it right! Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wasn’tThat’s wasn’t the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Maria, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I didn’t receive itI didn’t receive the products and despite requesting them to be resent I have not received any products or a refund 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe truly appreciate your feedback! Upon reviewing your profile, I see that you have already worked with one of our Color Experts to resolve your concern. If you still need help on the matter, just drop us an email; we are happy to help! |
Farbe deckt ja mal überhaupt nichtHatte vor einem Jahr bei esalon bestellt und die perfekte Farbe erhalten, zwischendurch wurde wahrscheinlich was an der Rezeptur verändert nun deckt sie einfach überhaupt nicht mehr (habe Schwarzbraun bestellt und gerade meine Haare gefärbt und mein Ansatz hat sich einfach null verändert). Was auch immer ihr getan habt, macht das bitte rückgängig. Bis dahin werd ich hier leider nicht mehr bestellen. Ist sehr schade, da ihr wie gesagt am Anfang die perfekte Farbe für mich hattet und dann auch noch PETA verifiziert, ab jetzt werde ich wieder zur Konkurrenz greifen müssen. Echt sehr sehr schade, aber hoffe euer Profit stimmt. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle -Es tut uns sehr leid, dass Sie mit dem Ergebnis Ihrer Farbbehandlung unzufrieden sind. Wir stehen voll und ganz hinter unserer eSalon Color Happiness Guarantee und werden gemeinsam mit Ihnen daran arbeiten, Ihre Haarfarbenwünsche zu erfüllen. Bitte achten Sie auf eine E-Mail von uns mit den nächsten Schritten! Wir bedanken uns herzlich für Ihr Feedback. |
Didn't color the greyI was disappointed in the results. The grey did not cover. I had to purchase a store product to cover it. Too expensive for no results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Loriann, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |