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Color Set
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67 642 Comentarios de clientes verificados |
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Horrible reviewThe roots color did not color my roots AT ALL ,and my color was soft blue black. Im extremely disappointed, I also did not know that you would be taking money out of my account for the next months installment payment, i would like a full refund and how i go about getting that done. Thank you Mandy taylor 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Mandy, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
keine Abdeckung der grauen Haare am HaaransatzLeider gibt es kaum eine Abdeckung der grauen Haare, ganz schlimm jeweils am Haaransatz auch hinten. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosmarina H.- herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Seem to be having a hard time getting the correct colorI am trying to get an ash color-no orange/gold-seems like that is all I am getting. I am willing to give one more try( have tried 2x) Somewhat frustrated-feel as though not being heard I have a background in hair and feel it should be easier than this to get what I want. I like the product and do not have sensitivities to it-that is only reason I am willing to try again-hard for me to find products that don't bother. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRhonda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not really change colorI didn't like how color lasted 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMiriam - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Wildly off on the color I was expectingI have dark brown/black hair, I was very clear I wanted root coverage for greys only in my natural shade. This color was way off what I expected when they sent it the first time, it’s practically copper! Annoyingly I have received a second bottle of this stuff without realizing that it’s a subscription service. Overall a generally annoying experience which has mucked up my hair and cost me $70 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnna- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Grey coverageI was much happier with my 2nd delivery which had been customised for more grey coverage. I'm beginning to see the new colour change and I'm very pleased with the results 13 de 13 personas encontraron este comentario útil. ¿Y tú? |
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Amazing color!This is my 3rd order for hair color and products. I am a so thrilled with this product. It cost a bit more than my old hair color I’ve been using for 20 years but Esalon is truly “I’m worth it “ status! The color is bright and natural looking and the grey coverage is so amazing, like no other do it yourself color I’ve ever used! My grey hair does not appear before my next shipment arrives (6 week auto ship). The shampoos, conditioner and leave in conditioners really have taken my dry brittle hair and transformed it to soft shiny hair! Thank you Esalon! 12 de 12 personas encontraron este comentario útil. ¿Y tú? |
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Got me back to my natural hair colorSuper easy to do and ended up being my natural hair color 8 de 8 personas encontraron este comentario útil. ¿Y tú? |
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ColorationJ’ai reçu mon colis il y’a deux jours les explications sont claires mais c’est quand Même technique ! Je recommande vivement car tout est parfait 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Top 👍Ausprobiert, nach Anleitung gearbeitet, das System ist einfach in der Handhabung und die Farbe wirklich sehr schön. Bin gespannt wie sie nach 2-3 Wochen aussieht. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |