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Made my hair betterI have never had an experience with at home dye that didn't damage my hair in some way, but with my esalon color, not only was the color beautiful, but my hair looked healthier, shinier, and felt so much softer and smoother. And I am in no way a pro, actually I'm quite bad at doing my hair, but they lay it all out step by step and make it fool proof. It's great & for a fraction of the cost of a salon, I highly recommend. 5 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Loved this new color corrective formula!Thanks for listening to my feedback with the "too red" color on the last batch and mixing a custom formula that fixed the issue. I'm loving this new color. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great productGreat product and service. Hair comes out perfect every time. Super easy to use 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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The BestLove this product 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Perfect color!I thought I wanted one thing, called to change my autoship and my stylist went over the "tones" and shades with me and I ended up with something slightly different and ended up LOVING it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I tried :(I have already received a reformulated kit. I'm not sure if your colorist is angry for me about choosing that color but as she said and quote " As mentioned it's very difficult to deposit Violet tones, without you visiting a salon for a bleach and fashion tone service." Presently, my hair has reddish violet roots and black ends part now. It's looks awkward coz the roots look lighter!! I've colored my hair twice in a week. I had known It would look this way, I should have stayed with the first one. At least its all black!! But hey we tried. I followed the instructions properly. If the ends looked lighter it would have been a more expected outcome for me since my previous color was lighter, but yeah, I tried. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Charlene! We are so sorry to hear your color didn't meet your expectations. Please check your emails, we just got back to you to help you further. |
still doesn't cover all my greyI love the color and because it light the gray does show to bad. But we will see how long the color last, as this is the second time coloring after they made adjustments. But still didn't cover all my grey.. So we shall see. Want to give it a chance cause I really like the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Please readI have not been able to use your product yet our water has been turned off for over four months and I asked for shipments to be held. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Did not arrive, no response from esalonI was to receive this order before an event.. it didn’t arrive to Ireland where I live, and I reached out to the customer service through the website over a week ago and have not received a response. Really disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNiamh V. - Thank you for contacting us. We are so sorry to hear that your order didn't arrive. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Esalon..couleurGrosse allergie je souhaite l'arrêt immédiat de toute commande livraison ou abonnement...comme déjà signalé.. faute de quoi je vais le signaler à la répression des fraudes..grosse arnaque stop 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGenevieve L. - Merci pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que vous ayez eu une réaction à nos produits. En examinant votre compte eSalon, nous constatons que vous avez déjà contacté nos équipes et qu'ils ont répondus à votre demande. Si vous avez des questions, nous restons à votre écoute. |