67 642 Comentarios de clientes verificados |
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Très bon rapport qualité prixLe kit reçu est toujours aussi beau et agréable à utiliser. Les choses sont bien passées et le déroulement facilité. Ne pas hésiter à demander un renforcement des racines, ça évitera de faire des escaliers... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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CouleurParfait juste une note plus claire comme demandé 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Dye on top of perm.After perming my hair I was worried the dye would damage my hair, but nope! My hair came out super soft! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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My hair color has changed since using Esalon.Prior to using Esalon my hair color was a light brown-blonde and now it is a dark auburn color with lots of reds. (I do not have Hard-water in my home.) The color does cover my grays and this new color is okay but I was surprised by the color difference. I will continue using Esalon even though it is expensive, because it’s much better and safer then being abused and having your hair damaged in a hair salon by a careless beautician. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Schöne FarbeDie grauen Haare wurden Tip top überdeckt. Farbe gefällt mir Der Farbton könnte ein klein wenig dunkler sein. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ParfaitConforme à la demande. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Subscription is a con your added without even knowing!Arrived late! Beware! Before purchasing they will place you on a subscription 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Michelle! We apologize for any misunderstanding with our Color Plan. This is optional, and it can be adjusted, postponed or cancelled at any time. Please check your emails, we just got back to you to help you further. |
Weak coverageThe color was good but it didn’t cover my stubborn grey hair on my temple, even though I followed the direction and the timing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGiulia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not vibrantI wanted a 7.44 color but it’s too dark 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Sarah! We are sorry to hear your color is too dark. Please check your emails, we just got back to you to help you further. |
Didn't cover grey rootsI had to use the root color twice (2 rounds x 10 minutes) because it did not cover the greys. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRaeann - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |