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Color Set
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67 709 Comentarios de clientes verificados |
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too darkthe product is good but I don't like my color its to dark 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise - We apologize that your most recent order was darker than expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
PassLet me start out by saying that I have gotten my hair bleached and dyed for many years, so I don't have a sensitive scalp. I even did the standard test patch on the inside of my arm to test for a reaction, that gave me no reaction. HOWEVER, when it put this on my scalp to do my roots... it burned. It didn't subside either, it got worse and worse. I could only stand it for 5 minutes before I had to wash this off my hair. It left my scalp riddled with chemical burns . I could not wash my hair for a week after using so I could let my scalp heal. Do not recommend. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharlie - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Since you’ve experienced an allergic reaction, we have refunded you for this color and reached out to you with more details. On behalf of the eSalon Family, we wish you a quick recovery. |
too brownI didn't like it because it wasn't light enough and didn't have the right golden red color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLita - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Didn't look well at allWas too much on the strawberry blonde side. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Spot OnHair color was spot-on and rich in color. Thanks for finding the perfect match! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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haircolorThis is the first time a colorist got my natural hair color, spot on. Love it! 7/25/17---Went to the salon to get a hairstyle makeover. My Stylist loved my hair color. She also told me to keep using your hair mask too!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great colorI love this color on my hair so far, it's easy to use and does not cause damage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LOVEi have gotten so many compliments on my new color- i dont think ill EVER go back to store bought hair color!! Thank You! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my new hair colorIt was the exact color I wanted and my hair looks and feels great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best hair color I've ever used!My hair feels healthy, color fades gently! Fabulous! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |