67 709 Comentarios de clientes verificados |
|
Mostrar: |
|
I was extremely hesitant about ordering hair dye online.This has been a fantastic experience. The coloring cream did not dry out my hair while coloring. It went on soft and stayed soft through the entire process. My hair is beautiful and silky with amazing color throughout, including my resisting greys! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Wonderful!So much easier than I thought it would be. My hair looks and feels so good! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Very happy!I held on to my custom color for a while before trying it out- I had tried home hair color before many years ago, always disappointing and once downright disasterous (slightly green tinge!) which cost a fortune to rectify at the salon. However- I am so glad I eventually gave the e-salon color a try- I am very very pleased with the results. It covered more grey than my salon color did and is also a better shade for me, and is of course cheaper. Result!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Love itEasy to use, right color, shiny hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Fantastic colour every time!I have been using eSalon for over a year now and always get compliments on my colour. The customer service I get from eSalon and Cyndii, my colourist, is fabulous. No more trawling round the shops to find my colour every month, it comes to me! 😊 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Wish i could rate a 5I really love the team behind this product. I sent them a picture of my bright red hair color, told them what I wanted, and to my surprise, they PERFECTLY matched it. I was extremely happy with the fact that with red being THE HARDEST color to get to stick, whenever I washed it there wasn't much bleeding. Unfortunately, after a month, the color had faded to an ugly nasty orange color. I've gotten better results from using straight bright red color pigments like found in SPARKS then I had from using this. I'm going to try one more time but have added the color gloss this time. Hoping for better results. Will update when I know. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
love the colorI love this product mostly because it don't have the strong smell after coloring your hair.... But, the hair conditioner could be a little better... hair seems a bit course afterwards. Still the best of all the hair coloring products I've used 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
I need to return my last order.I need to return my last order. Please DO NOT autoship!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLisa Ann - We’re sorry that you were unaware of the autoship service. Per your request, we have reached out to you explaining how to return your order for a refund. Again, we apologize that you were dissatisfied with your experience. |
What happenedI don't understand why my roots turned greenish with this color. The ends didn't take at all. Not happy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKathrin - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
the color is not what i expected.Too orange. Will probably go back to a salon to fix it. I really wanted esalon to work for me for my roots. I honestly get a better results using L'oreal 8 1/2 and 9 light blonde mixed together :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSophie - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |